Beachbody Complaints and Reviews

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Beachbody
Main address: 3301 Exposition Blvd., 3rd Floor 90404 Santa Monica CA
1(800) 714-7254, , http://beachbody.custhelp.com/app/ask
  • 270+4 mobile complaints
  • $54K claimed losses
  • $196 average
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  • 2 days ago
  • Fitness Centers
  • Corporate Account Creation
  • 5

First I like the product. I have used the P90x for the past 18 months. I started a wellness program for my staff of over 200 employees offered Beachbody as one of the products they can by. Tried for weeks to set up a corporate account and never could talk with anyone that had any interest in this, even if I was ordering 100 plus products. Constantly put on hold for 20-30 minutes and have to hang... Read more

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  • 2 days ago
  • Diets and Training
  • T25 Focus
  • 32

I ordered T25 over the phone. I just wanted the course for $129.00. They ended sending me (without my authorization) Some kind of extra course called Gamma. Charged me another $129 for that and also (without my authorization) signed me up to some *** club with a monthly charge and started sending me vitamins I wanted nothing to do with. Bogus! I sent back the extra material and they claim that... Read more

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  • Jul 18
  • Fitness Centers
  • Marlboro Township, New Jersey
  • Coach Membership
  • 2
  • 37

This company is very poorly put together. Coaching was not for me and trying to cancel a coach membership is harder than it has to be. They require an authorized signature which can be sent threw email, fax, or mail. About a month ago I sent in an email that was declined because there was "invalid information" which is complete BS considering I went over the forms multiple times. Next, I resorted... Read more

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  • Jul 17
  • Fitness Centers
  • Edmonton, Alberta
  • Unauthorized Parcel Charges
  • 3
  • 158

I was unfortunately suckered into this scam *** company by a so-called friend. Beachbody wanna be "coaches"...basically make money off you being ripped off. I ordered a month supply of Shakeology and the 21 day fixx..it was a bundled promotion. BEWARE once they have your credit card info they will keep charging you. I was charged $150 for another month of Shakeology I did not authorize. Lets be... Read more

Was this review helpful? 3 0

  • Jul 10
  • Fitness Centers
  • Brampton, Ontario
  • Unauthorized Charges
  • 1
  • 111

I called the 1800 number to cancel but never got an email confirmation, but the vitamins stopped coming. Guest what the charges didn't stop coming. I complained to my credit card company and they fixed it once but the charges kept coming. I changed my credit card number but the charges kept coming. I got so frustrated I cancelled my credit card. Btw I kept submitting my cancellation by... Read more

Was this review helpful? 3 0

  • Jul 06
  • Fitness Centers
  • Greenville, Indiana
  • Fraudulent Charges
  • 5
  • 163

found the charge on my debit card put an iquirey on my account and then called beach body to find out who they were went to the bank filled a fraud on my account an the bank manerager called them to get them to reverse the charges and they refused too said they couldn't because it was already shipped and received all in the same day I filled a police report and also going to report to the bbb... Read more

Was this review helpful? 1 1

  • Jul 02
  • Diets and Training
  • Denver, Colorado
  • Beachbody Club Membership
  • 164

Have had the worst experience with Beach Body club membership and the vitamins. I kept getting charged for vitamins that I did not want and had to send them back every month. It took three phone calls before they actually got cancelled and I have still not received a refund. I also never received a coach because they couldn't figure out how to send an email to my right email address. The... Read more

Was this review helpful? 2 0

  • Jun 29
  • Weight Loss Programs
  • Body Beast Workout Program
  • 1
  • 378

On 6/20/2014, at about 7:00 am, I was at home watching the local news. I turned to the Discovery Channel and they were doing infomercials. The BeachBody Body Beast workout program was being featured and the offer was for seven DVDs plus some extra items. The price was at just under $40 plus shipping for or two payments of just under $20 plus shipping the course. Usually they try to get people... Read more

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  • Jun 28
  • Cosmetics and Toiletries
  • Fountain Valley, California
  • Fraudulent Order Placed
  • 2
  • 152

Never even heard of this company until yesterday when I saw they had placed a $155 order on my credit card. Called my bank to report the fraudulent charge, had the card canceled. Never ordered anything, and I'm pissed that they were able to obtain my credit card number somehow. Tried calling the Beach Body customer service number, but was routed to a foreign call center, WTF? Beach Body and... Read more

Was this review helpful? 0 2

  • Jun 28
  • Sport
  • Los Angeles, California
  • Credit Card Charges
  • 1
  • 135

One in the amount of $160 in Dec 2013, one for $78 in June of 2014. I can't go much further back online on that card, to check how long this bs has been going on. Like many others, spoke to someone in India who claimed he would put me through to a "team representative"…then on hold for a LONG time. Saw a board with a phone number for an American service rep, so am on a 13-minute wait time... Read more

Was this review helpful? 1 0
 
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