Beachbody Complaints and Reviews

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Beachbody
Main address: 3301 Exposition Blvd., 3rd Floor 90404 Santa Monica CA
1(800) 714-7254, , http://beachbody.custhelp.com/app/ask
  • 313+7 mobile complaints
  • $57.6K claimed losses
  • $180 average
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  • 6 hours ago
  • Weight Loss Programs
  • Brooklyn, New York
  • Body Beast
  • 20

I was sucked in by a commercial for Body Beast and went to check it out on the BB website. Entered shipping and payment info on the first page, but before finalizing the order watched a video about all the EXTRA equipment I would need to use these DVDs. Decided not to order and closed out the whole browser. 16 hours later (at 1AM), the order was completed and shipped and I got e-mail to that... Read more

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  • Nov 18
  • Weight Loss Programs
  • Franklin, Massachusetts
  • Shakeology
  • 1
  • 1
  • 239

After being coerced into ordering shakeology I decided after one month that It was not worth the money. It's very expensive. I was told I should sign up as a coach so I would get the discount but little did I know I was being charged a service fee every month even without ordering the product. Then after trying to cancel the coach membership 3 TIMES I was sent an email saying my request was... Read more

Was this review helpful? 1 2

     

  • Nov 18
  • Diets and Training
  • Kansas City, Kansas
  • Deductions
  • 1
  • 1
  • 75

Order product yes Sample. Received the deluxe plan??? Could not get them to stop taking money from bank account. Even after customer service told us it was fixed and no more money would be deducted. Well the next month came. Told us to return product for refund and that would take care of . Month 4 money still coming out and seems like no way to stop them ONLY METHOD LEFT IS change my credit card... Read more

Was this review helpful? 1 0

     

  • Nov 18
  • Diets and Training
  • Greer, South Carolina
  • Vitamins
  • 86

I ordered 21 day fix also. Boy was it a joke!!! I received the vitamins in the initial package. Did not order any more. Then next thing I know , I receive a 90 day bottle by mail. Noticed I was charged over $100 on my card. Call customer service and was told NOTHING WE CAN DO. SORRY. Boy was I pissed! !! I will never do something so *** again. All this is bull *** and making people think they... Read more

Was this review helpful? 1 0

     

  • Nov 14
  • Diets and Training
  • Portland, Oregon
  • Body Pump Dvd
  • 90

And they were ALL damaged. Could not get anyone to reimburse. Lousy customer service! I have the right excellent equipment but do NOT have workable intact WORKOUTS to use the equipment on. Les Mills should be ashamed to use BeachBody as an outlet for their fine programs! I advise you to stay away unless you have a personal cell number of a high-end manager who promises with a name and number to... Read more

Was this review helpful? 1 0

     

  • Nov 11
  • Diets and Training
  • Virginia, United States
  • Shakeology
  • 505

I decided to order the 21 day fix at the end of September because of a promotion to try Shakeology for "free". I was sent a link from a "coach" I was signing under that was to ONLY sign me up for that particular offer. Well I received my package a few days later and after taking time to read through it all I just knew this program wasn't for me. I don't have time to fill up containers and do all... Read more

Was this review helpful? 2 0

     

  • Nov 06
  • Diets and Training
  • Fitness Program
  • 1
  • 1
  • 417

I purchased the "21 Day Fix" and the price was 3 payments of $19.95 plus shipping and handling or you had the option of making one convenient payment. I chose the one payment and was charged $95.95. That is quite a bit more than $59.85! In addition, they sent me a letter threatening me with collection for "vitamins" (that I do not remember ordering) in the amount of $119.60. (I cancelled my CC... Read more

Was this review helpful? 6 2

     

  • Nov 04
  • Diets and Training
  • 1
  • 1
  • 312

I ordered something from them 2 years ago then out of the blue last week I had a charge for 88.50 on my card! I only noticed it becuase my credit union has been warning us to check our accounts becuase of the home depot problem. I tried to get them to take it off they wouldn't even though they said the shipping address on the order is not to me. I had no other fraudulent charges just that one yet... Read more

Was this review helpful? 3 0

     

  • Nov 03
  • Fitness Centers
  • Online Order
  • 1
  • 1
  • 228

Ordered off website and after entering card was redirected to a page that said I had now ordered something in ADDITION to what I asked for (at an additional charge) with no option to void. I called their "customer service" immediately and was told to press 3 to cancel my order (which I did). They got back to me three days later and said "So sorry, that order shipped and we can't do anything until... Read more

Was this review helpful? 3 0

Ordered and returned merchandise. Received refund then charged 19.95 and they haven't returned my money yet. I call every week and they say in 5 working days. It's been 2 months. Add comment

 
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