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1.5 Based on 191 reviews
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  • Customers like
    • Workouts 6
    • Workouts and shakeology 5
    • Workout programs 4
  • Customers don't like
    • Charges on my account 29
    • Unauthorized transaction 27
    • Customer service sucks 18
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  • From mobile
  • 6 hours ago
  • #907862

Beach Body you got my money but my purchase is floating around the state of Colorado,not sure who's fault that is Fed Ex,BB, or the Postal service. I emailed BB with no response. I sure wished I would of seen these reviews and ordered else where.

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I ordered beachbody on 8/4. After 11days of not recieving my order i called beach body and was told the order was never recieved... i reordered and recieved that order in less than a week! Then i few days later i see the original order in my bank account... i call again to be told the order that i ordered 2weeks prior was now on the way..... customer service was pleasant.. they told me they would refund me before recieving the order... several... Read more

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What a nightmare! Got videos and shakeology...which wasn't bad. But before I knew it, I was charged another $119 for another bag, 5 days later...ANOTHER bag. Cancelled...I was offered a refund and a mailing slip to return the shakeology, got confirmation number, but no refund, no mailing slip, called back, and no one knew what I was talking about, confirmation wasn't legit. Had to send a form to my bank, still waiting on refund....just too... Read more

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Beachbody is only good for the workouts offered. The people and the "coaches" who are like leeches contantly telling you to buy product but never take the time and day to actually "coach" like the say the do. They are not qualified, not certificated and have no authenticity or passion for what they advertise. And they will drag you along to become a "coach" too so they can make more money out of you and you yourself end up becoming a leech like... Read more

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Tried their Beachbody on Demand free trial for a few days cancelled on time before the free trial was over, still received multiple charges to my account. Don't trust its cancelled just because they give you a comfirmation number.

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Continued unauthorized charges months after cancelling Beachbody. Every time I call them about those charges they apologize and say that they will refund me. This takes weeks. Who has time for this bs? What are they doing dabbling in my accounts stealing from me! Watch out for Beachbody.

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I ordered the 21 Day Fix DVD set from Amazon and several months later charges started coming on the credit card from my Amazon purchase for Beachbody products I never ordered. Beachbody is a scam. I ended up canceling my credit card. Do not order anything for them even from third parties like Amazon. It looks like even Amazon purchases end up with Beachbody getting forwarded your credit card number. This ended up involving a number of phone... Read more

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Dear BeachBody,Llc, Beachbody was ordered for my wife. The only thing to arrive was the cheap plastic containers and stickers. NOTHING ELSE! No books, no DVDs, nothing! Ship date: 18-Jul-2016 Actual wgt: 1 lbs. (Lmao) System:571710. FedEx Express (3x the cost of the items) The containers were sent into 2 separate boxes when it could have quite spaciously fit into 1 box. I want the books, the DVDs, and the other items that are advertised to go... Read more

Was this review helpful? 4 0

April 2016 I ordered.I received my order. May 2016 I called to cancel the monthly multiple charges. They delivered more supplements...I called (again) They assured me it was cancelled. They refunded me for the online service. They did not refund me for the supplements. They billed me 3 more times...May, June and July. I just noticed the charges today. I called (again) They looked up my account. They called me by a different name. It took 30... Read more

Was this review helpful? 4 0

So the workouts are average, shakes are average. My coach was a friend, and so I was doing her a favour and hoping to get into regular workouts. AND THEN I tried to cancel my account with Beachbody. BEWARE they use aggressive sales tactics to try to keep you from cancelling your account. Nice people on the telephones, sharks behind the scenes telling the reps what to say. I had to ask to cancel the account several times, and pretty much be... Read more

Was this review helpful? 5 0
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