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1.5 Based on 182 reviews
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  • Customers like
    • Workouts 6
    • Workouts and shakeology 5
    • Workout programs 4
  • Customers don't like
    • Charges on my account 29
    • Unauthorized transaction 27
    • Customer service sucks 18

I have recently found out I'm pregnant and have been trying to cancel my subscriptions and coach account. They apparently have my wrong social security number and won't let me cancel unless I fill out a w9 and submit it to the irs!!! What? Something fishy is going on. That could take months and until then they are going to keep charging me 150 a month. The customer service is also rude. If they have my wrong social then why are they charging me?... Read more

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I HATE this company! Hated shakeology and called to cancel my $40 subscription because I DON'T have the money and don't want the product. The lady on the phone didn't speak English and didn't even pronounce my name correctly, and I asked her four times to make sure my card wouldn't be charged any further. She promised up and down it wouldn't be, and I woke up a month later not only with a negative $40 balance from them, but an OVERDRAFT of $36.... Read more

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Do not buy. Does not work. Recurrent shipments. Fraudulent. This is one of the stupidest things I have done in my life. I have no idea why I got roped into this. Please do yourself a favor and never every buy a product from them or even think of it. I will go on Skype after I call my back and financial adviser you are cheats i won this is 100 words yet I got roped into this. I will go on Skype. Does not work. I will go to the better... Read more

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I ordered Body Beast and some vitamins. I called and cancelled before the 30 day renewal and have the cancellation number. Between Last month and this month they have charged my card nearly $500 for vitamins and supplements. I called to get my money back and they said had my cancellation on file already, then he went on to say he will cancel the next order- What! I said if you have my cancellation already on file why are you still shipping and... Read more

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I received a bill for the ActiVit vitamins and called customer service. I explained to the agent that I had cancelled this order. I had paid for the first 3 months for the ActiVit and then they sent another bottle. I was told then by the rep that the account was cancelled and she told me I did not have to return the bottle, which I still have and it not open. So anyways when I called to explain this to the rep, she asked who I spoke with, of... Read more

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i HAVE BEEN TRYING TO CANCEL MY ACCOUNT FOR OVER A WEEK. THEY SAY MY SOCIAL SECURITY NUMBER DOES NOT MATCH. WELL ITS THE ONLY ONE I HAVE. I AM GOING TO HAVE TO CANCEL MY CREDIT CARD AND GET A NEW ONE. ONLY WAY TO STOP THIS CRAZY COMPANY. WHEN YOU GET TRANSFERRED FROM THE PHILLIPINES AND GET SOMEONE NOT READING A SCRIPT, YOU GET HEIDI AND SHE HAS THE SAME SCRIPT. THEY ARE SUPER UNPROFESSIONAL AND ARE JUST MONEY SUCKING OUT OF YOU. THIS IS SUCH A... Read more

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The products itself have been great however when checking my bank account I noticed multiple unauthorized charges from BeachBody and Shakeology. Upon contacting their customer service and being transferred to three different departments, the rep assured me that I would be given a full refund and that he would follow up with me two days later (I originally called on a Saturday). Unfortunately, not only did that follow up call never come but i... Read more

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Pyramid scam, go on eBay and save 1/2

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Ordered the Cize dvds a few weeks ago and never received them. Every time I call I get the same response - your package should arrive in 2 days. Was also given bogus FedEx tracking numbers each time I called. Today I requested a refund and was told that will take a week. I will NEVER order from them again. Read more

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My complaint is not dealing with beachbody directly it is with a "coach" long story short I paid a coach for 2 months supply of shakology February 2016 . It's now may... I have been scammed, she has a Facebook page and I contact her weekly she gives the shitest excuses, I also live in Australia , which does not help. Trying to talk to beachbody live chat from across world is frustrating, I feel like dragging her name over the mud on every forum... Read more

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