2.0
  • Workouts2 votes
  • Willingness to help1 votes
  • Workouts and shakeology1 votes
  • Charges on my account8 votes
  • Unauthorized transaction8 votes
  • Terrible customer service5 votes
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  • Jan 23
  • Diets and Training
  • Minneapolis, Minnesota
  • Focus T25
  • 204
  • REVIEW RATING 5/5

I called to order T25 which is product costing $120. My credit card was billed for over $300. When I called to ask why, I was told I asked to be upgraded to their "deluxe" package. I never requested an upgrade and was trying to get off the phone after 20 minutes of the rep trying to sell me everything from vitamins to brazil but lifts. I was also enrolled in several products with recurring... Read more

Was this review helpful? 3 2

  • Jan 23
  • Health and Beauty
  • Billings, Montana
  • Piyo Programs
  • 1
  • 1
  • 138
  • REVIEW RATING 4/5

I recently ordered the 21-day fix from EBAY for $50. I received the product, and it had a shipping invoice from Beachbody for $82.75. The person on the invoice was NOT located where the ebay person was listed as being from. Then, the NEXT day, I received two PiYo programs, again totaling $82.75 each. Both were sent from different people, paid for with different cards, BUT had the SAME phone... Read more

Was this review helpful? 0 2

  • Jan 21
  • Cosmetics and Toiletries
  • Laplace, Louisiana
  • Derm Exclusive
  • 121
  • REVIEW RATING 4/5

Ordered derm exclusive from them. Rec'd product. Put charges in my debit MasterCard. Rec'd call from my American Express card today Questioning $395 chg from Beachbody. I never gave them My American Express #. Had To cancel my amx card & debit Card today. Should have read The reviews 1st. Everyone who Has dealt w/these people feel SCAMMED!! I'm relentless when it comes to my finances. I told... Read more

Was this review helpful? 2 1

  • Jan 20
  • Diets and Training
  • Fort Worth, Texas
  • Vitamins
  • 187
  • REVIEW RATING 5/5

I ordered the cd's and paid in full, Expecting to be done with all billing. The next month I get vitamins, which I did not order. They provide no way to cancel the orders, no telephone numbers etc. I contacted my credit card company to cancel, and they tell me I have to contact BeachBody. Luckily my CC company gave me the phone number! I called and cancelled. I still received another shipment... Read more

Was this review helpful? 7 3

  • Jan 18
  • Diets and Training
  • Sun City, Arizona
  • Vitamins
  • 171
  • REVIEW RATING 4/5

Called to cancel everything n the next month when the vitamins came realized they only cancelled the membership. Called and cancelled the vitamins. Next month they were delivered again. Called and they said they had no record of cancellation number. U got an RMA number and sent them back (at our expense which wasn't cheap). This month we are charged AGAIN for the vitamins. Called and was told... Read more

Was this review helpful? 3 3

  • Jan 11
  • Diets and Training
  • Lake Stevens, Washington
  • Membership
  • 1
  • 1
  • 1198
  • REVIEW RATING 5/5

They will not let me go.. they are destroying my life and I don't even like talking about them. I can't even begin.. I am so angry.. and yes they have one scam after another.. I thought I was good at dealing with scammers until them.. I love the product and the entire set up.. but once you joint you can not leave.. and I mean LITTERLY CAN NOT LEAVE.. I cam so pissed off WORDS CAN NOT explain and... Read more

Was this review helpful? 3 2

  • Jan 09
  • Health and Beauty
  • Bracey, Virginia
  • 21 Day Fix
  • 573
  • REVIEW RATING 5/5

Ordered (2) 21 day plan kits with an extra 7pc container kit. This way I could give my daughter and her husband 1(one) cd kit and 2 (two) of the 7pc container kits so they could each have a set. That would leave me with 1(one) cd set and 1 (one) 7pc container kit. Well, the extra 7pc container kit was missing. So I called right away and was told by man with a thick Indian accent , a 7pc container... Read more

Was this review helpful? 2 2

  • Jan 09
  • Diets and Training
  • Edmonton, Alberta
  • Fitness Program
  • 1
  • 1
  • 459
  • REVIEW RATING 5/5

I have had no problems. I think if everyone read the "fine print" or even the not so fine print no one would have a problem. When you fill out the auto ship portion that means they automatically ship on the same day each month and it is NOT free, of course your credit card will be charged. Everyone, at times, makes the mistake of not reading or understanding. "Auto-ship" is quite clear. I... Read more

Was this review helpful? 8 4

  • Dec 23, 2014
  • Diets and Training
  • River Forest, Illinois
  • Credit Card Charge
  • 7
  • 7
  • 1173
  • REVIEW RATING 5/5

A charge from this company appeared on my 12/23/2014 statement. It states 'store purchase'. I have not been to any store to make any kind of purchase. There is no phone number available and even the bank can't find anything about them. This place is a SCAM I am on a fixed income and wouldn't order anything from a place called beach body. I'm 63 and don't care what my body looks like! Don't... Read more

Was this review helpful? 6 4

  • Dec 22, 2014
  • Diets and Training
  • Belmont, Massachusetts
  • Club Membership
  • 2
  • 2
  • 758
  • REVIEW RATING 5/5

I purchased T25 and was unknowingly enrolled in a club at over $40 per month. I noticed the fraud after 11 months while reviewing charges at year end. I notified Beach Body of the error and they put me through two levels of people to refund 9 of the 11 payments that I have made...More evidence of a scam almost as though if they charged me 6 times, they would have refunded 4...that way they still... Read more

Was this review helpful? 7 2

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