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  • Customers like
    • Workouts5
    • Workout programs3
    • Workouts and shakeology3
  • Customers don't like
    • Charges on my account25
    • Unauthorized transaction22
    • Given the runaround16

  • 15 hours ago
  • Other
  • New Haven, Connecticut
  • Beachbody Fitness Product
  • 189

I didn't even order from them. They charged my credit card and when I called to say I hadn't ordered anything, they saw that my name wasn't in their system, my address wasn't in their system and someone charged two different orders and shipped to two different states. They refused to refund me my money. I spent hours on hold trying to speak to a supervisor who had the authority to process a... Read more

Was this review helpful? 1 0

  • 2 days ago
  • Fitness Centers
  • Cary, North Carolina
  • 278
  • REVIEW RATING 4/5

Bought my sister the insanity workout and had it mailed directly to her. Turned down offer for supplements. She thought the supplements that started coming were part of what I bought her. She didn't use them. They delivered them for 18 months and she finally told me to stop them because they were going in the trash. My secretary thought the recurring fee was for some sort of consultation I... Read more

Was this review helpful? 1 0

  • Jul 23
  • Drug Stores and Drugs
  • New York, New York
  • Beachbody Club Membership
  • 411
  • REVIEW RATING 5/5

This is by far the worse company I have ever dealt with. I initially signed up for the 3 month trial. I later realized that it was too much for me, so I called to cancel my order. Then a month goes by, and I received more vitamins in the mail. WTF. I called and told them I had already cancelled and I want a F***ing refund, to find out that I had to cover the shipping charges myself. SERIOUSLY?... Read more

Was this review helpful? 3 0

  • Jul 21
  • Diets and Training
  • Grove City, Ohio
  • Beachbody Fitness Program
  • 303
  • REVIEW RATING 5/5

We bought a fitness package from Beachbody. Once we reviewed the material, determined that it was for a higher fitness level than we could handle. We followed all of the return instructions- obtained an RMA #, packaged it back in original packaging, did everything within the allowed time frame. When our purchase had not been credited, we tried to contact the company but were not able to get... Read more

Was this review helpful? 1 0

  • Jul 21
  • Sport
  • Phoenix, Arizona
  • Work Out Program
  • 337
  • REVIEW RATING 5/5

I called to purchase the Beach Body and the sales guy kept trying to upsell me. I told him no to everything except the program itself. No vitamins, no workout counselor no no no! Just the program. I told the guy that he was authorizes to only take money from my account for the program and that was all. Today I looked at my account online and there were charges for all kinds of stuff. When I... Read more

Was this review helpful? 2 0

I just now realize that beach body has been taking money out of my account for a year Add comment

Resolved

  • Jul 14
  • Diets and Training
  • Kingston, Ontario
  • Beachbody P90X3 Program
  • 395
  • REVIEW RATING 5/5

Was sent a 90 day activit supplement that I didn't ask for or authorize payment for, was charged $45 with shipping and taxes for a first installment of a 3 part $100 payment. Then was charged for a premium membership to teambeachbody.com, an additional $43.90 again unauthorized and not something I asked for, logged in for the first time today just to figure this *** out, the customer service rep... Read more

Was this review helpful? 2 0

Ordered workout videos 2x's they sent me the wrong thing. I love beach body products but ik getting tired of having to call just to get what i paid for sent to me. Add comment

  • Jul 13
  • Fitness Centers
  • Brecksville, Ohio
  • Beachbody Online Order
  • 1
  • 1
  • 629
  • REVIEW RATING 5/5

I was going on beach bodies website to check out insanity! After checking everything over and filling out the order summary and payment information they started pushing more offers on me before I submitted my order, last minute I decide before even submitting or confirming a purchase, that I would try else where for something cheaper. Apparently if you give your billowing information, even if you... Read more

Was this review helpful? 3 1

Unauthorized debit to my account Add comment

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