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1.5 Based on 181 reviews
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  • Customers like
    • Workouts 6
    • Workouts and shakeology 5
    • Workout programs 4
  • Customers don't like
    • Charges on my account 29
    • Unauthorized transaction 28
    • Customer service sucks 18

I received a bill for the ActiVit vitamins and called customer service. I explained to the agent that I had cancelled this order. I had paid for the first 3 months for the ActiVit and then they sent another bottle. I was told then by the rep that the account was cancelled and she told me I did not have to return the bottle, which I still have and it not open. So anyways when I called to explain this to the rep, she asked who I spoke with, of... Read more

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i HAVE BEEN TRYING TO CANCEL MY ACCOUNT FOR OVER A WEEK. THEY SAY MY SOCIAL SECURITY NUMBER DOES NOT MATCH. WELL ITS THE ONLY ONE I HAVE. I AM GOING TO HAVE TO CANCEL MY CREDIT CARD AND GET A NEW ONE. ONLY WAY TO STOP THIS CRAZY COMPANY. WHEN YOU GET TRANSFERRED FROM THE PHILLIPINES AND GET SOMEONE NOT READING A SCRIPT, YOU GET HEIDI AND SHE HAS THE SAME SCRIPT. THEY ARE SUPER UNPROFESSIONAL AND ARE JUST MONEY SUCKING OUT OF YOU. THIS IS SUCH A... Read more

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The products itself have been great however when checking my bank account I noticed multiple unauthorized charges from BeachBody and Shakeology. Upon contacting their customer service and being transferred to three different departments, the rep assured me that I would be given a full refund and that he would follow up with me two days later (I originally called on a Saturday). Unfortunately, not only did that follow up call never come but i... Read more

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Pyramid scam, go on eBay and save 1/2 Add comment

Ordered the Cize dvds a few weeks ago and never received them. Every time I call I get the same response - your package should arrive in 2 days. Was also given bogus FedEx tracking numbers each time I called. Today I requested a refund and was told that will take a week. I will NEVER order from them again. Read more

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My complaint is not dealing with beachbody directly it is with a "coach" long story short I paid a coach for 2 months supply of shakology February 2016 . It's now may... I have been scammed, she has a Facebook page and I contact her weekly she gives the shitest excuses, I also live in Australia , which does not help. Trying to talk to beachbody live chat from across world is frustrating, I feel like dragging her name over the mud on every forum... Read more

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Prior to placing my order I called Beachbody to insure that the product was available and would ship on time. I Should have received the product today but instead I received an email concerning a delay in a produced ordered. I contacted Beachbody and they weren't even aware of the email being sent out or the delay. They offered no remedy other than wait to receive. I spoke to two managers and they both were clueless. They couldn't even contact... Read more

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Biggest mistake I've ever made!! Initially I called to order the 21 Day Fix Essential Package which included the exercise DVDs, the measuring bowls and information. While on the phone with the sales person here continued to try and sale me other items, probably another 30-40 different things some of the same things in different ways. I told him I wanted to stick with the initial item but he finally talked me into trying 2 trial products stating... Read more

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I ordered Derm Exclusive on 10/06/15 order number 60249161. It made me break out and didn't work. I called them on 9/28/15 to get it cancelled and a refund. I sent it back 9/29/15 with a cancellation order #60274946. I think I paid around $9.00 to send back. They charged my acct. again after that, then I got a notice that they turned me over to the collection agency. I had changed my credit card number. I did get that removed. Now, since... Read more

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Was happy with beachbody, drinking shakeiogy, 21 day fix, i exercise with a bunch of woman. Decided i was going to be a coach. I order a cpl teeshirts waited my 5-7 business days never arrived. Called beachbody asking whats the status of my order? They apoligized said they were gonna send me a shakeology boost sent it federal express air will receive it in 2 days. Two days came & went now its been two weeks that ive been waiting for package.... Read more

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