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bad company good products

Jul 22, 2008

Beachbody complaint by Margaret K.

I purchased Hip Hop abs and am pleased with the workouts. I’ve also read good reviews of other the Beach Body products.

The problem is the company. When you order online you are asked many times to buy other things and if your not careful you’ll buy something you didn’t mean to.

I got a monthly program (on purpose) that was going to be charged monthly. A few months later I looked at my credit card statement and noticed I was being charged the same amount twice. I called Beach Body to ask about the mistake and they said the first charge was just to make sure I had the funds available and I was only being charged once. Huh?

So I called my credit card co. and they said I WAS being charged twice. Luckily my credit card co. forgave the charge with no further action.

I am interested in a different program but I’ll be buying it from ebay not Beach Body

My question is: if this company has so many great products why do they have to treat their customers so badly?

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Comments (2)

1. Written by pierre, on 28-07-2008 08:27

Please anyone with any other problems feel free to email me at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it My name is Pierre and after reading everyone’s complaints about our company I have personally set out to try and help solve the problems some of you all seem to be having. I will only have access to this email account, so please I express patience if I have not responded in 24 hours. This also means that you will not have to deal with more than one agent in regards to your account. I am human too and I know how frustrating that can be! Especially when its about your finances! Beachbody is a wonderful company with a GREAT product; I would love for everyone to want to experience this for themselves without having to worry about anything else but your health and fitness. I pledge to make that happen for everyone. Thanks and I look forward to helping solve some of your problems and issues!

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2. Written by Maxphoenix, on 24-07-2008 04:41

hmm that is very odd, you may want to give your coach an email and see if thier records show a double charge as well. You can also email me and we can talk in detail about your experiance or about getting you the other program you are interested in. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

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