I ordered the workout DVD's and felt that the initial claims of the body slimming DVD were false advertising. I returned the product for a full refund through the USPS with delivery confirmation. It's been 1month since I've returned the DVD's and I have yet to see a credit on my AMEX. I called and spoke to someone from India that basically read a script and I asked why I kept receiving additional charges when I have confirmation that the package was successfully returned. They claimed that the package was never received which is just so convienent. Beach Body is a scam and I wish I had read these complaints sooner. I AM REPORTING THIS COMPANY TO THE BBB!!


  Comments (10)
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1. Written by FCC Attorney, on 16-10-2008 01:07

I ordered the P90X system and paid for express shipping. more than 3 weeks later, still nothing. I called and cancelled and asked for a refund and they said no so I disputed the charge with my CC company. Pakcage arrived a week later and I shipped it right back via Fedex and saved the tracking number. FOur months later now and they recharged my card and said that they didn't receive the package back. I have filed a complaint in LA County Superior Court and am going to spank these A$$holes for alot of $$$ :-)

2. Written by ChristineinPA, on 30-08-2008 11:59

I have not had bad experience with this company. I'm not a coach, just a consumer. I would NOT say this is a scam. Clearly you had a bad experience, but to say they are a scam is not right. They are a legitimate company helping thousands of people reach their goals and lose weight.

3. Written by TJ from Mass, on 25-08-2008 09:38

I have just read alot of the comments here and I too have been double billed and now am recieving mystery charges on my credit card bill. I DID make a mistake on ordering and after 4 phone calls to so called, customer service, was satisfied that my mistake was rectified. I am very thankful that I have a great credit card company who has been very helpful in getting the charges off my bill. Also, I have written 4 survey's to the company and 1 to the VP of Customer Service. You think they could be courteous and write back? Never happened. I will never do business with this company and will be more vigilant about doing any business from an infomercial ever again. That was my first mistake.

4. Written by Jen from SC, on 24-08-2008 15:56

This company refuses to refund my second payment on my AMEX too and charged my card AFTER they received my return. NEVER buy from them.

5. Written by Justin, on 18-08-2008 21:50

anybody else find it ironic that Ciji complains about ordering two p90x programs and then comments TWICE on this post 

 

hahahaha  

 

maybe some of you guys should owe up to your mistakes. 

 

Sure beachbody may get things messed up sometimes, but so do consumers.

6. Written by Jami, on 18-08-2008 19:59

Try Isagenix. Excellent product and customer service. I am a wellness coach with them but was also a customer first. The 30 day money back guarantee made me confident in the products . 

www.beanafter.info

7. Written by Ciji, on 09-08-2008 19:17

I hate this company! I have the customer service all they do is tranfer you and give you BS after BS I ordered 1 P90x system and 1 pull up bar, I was charged for 3 pull up bars and 2 P90X systems!!! I think I will also contact the BBB b/c this is BS everything I have had to do through and all the time I've wasted on this company! UGH!

8. Written by Ciji, on 09-08-2008 19:17

I hate this company! I have the customer service all they do is tranfer you and give you BS after BS I ordered 1 P90x system and 1 pull up bar, I was charged for 3 pull up bars and 2 P90X systems!!! I think I will also contact the BBB b/c this is BS everything I have had to do through and all the time I've wasted on this company! UGH!

9. Written by pierre, on 28-07-2008 09:14

Please anyone with any other problems feel free to email me at My name is Pierre and after reading everyone’s complaints about our company I have personally set out to try and help solve the problems some of you all seem to be having. I will only have access to this email account, so please I express patience if I have not responded in 24 hours. This also means that you will not have to deal with more than one agent in regards to your account. I am human too and I know how frustrating that can be! Especially when its about your finances! Beachbody is a wonderful company with a GREAT product; I would love for everyone to want to experience this for themselves without having to worry about anything else but your health and fitness. I pledge to make that happen for everyone. Thanks and I look forward to helping solve some of your problems and issues!

10. Written by Maxphoenix, on 24-07-2008 05:37

I am sorry your experiance with the program was not wat you expected. which program did you use? I have been using power 90 for a while now and lost over 110lbs. The customer service is not the best. I recommend contacting your coach to see if they can help or send me an email and i'll see what i can do.

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