My Team Beachbody account was hacked. Someone changed the delivery and payment addresses and made an order.
I spent about an hour with customer service (chat, phone) and they were NO help. They couldn't even understand what I was talking about. They offered to send me a refund slip so I can return the product. Umm, no, I didn't place the order.
Whoever hacked my account had more privacy and respect from Beach body than me. I just want my team beachbody website account cancelled or at lealst locked. Why is that so hard????????????????? I just wasted a ton of time on this and no resolution.
I still don't understand why it was so difficult to understand. Just close my account.
Product or Service Mentioned: Beachbody Customer Care.
Reason of review: Poor customer service.