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Product: Beachbody Customer Care Clear all filters (19 of 19 reviews match)
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Beachbody's reply to:

Hello Jennifer, It appears your Team Beachbody account information may have been compromised and used to purchase Beachbody products without your authorization. We have security measures in place to prevent this from happening. However, certain transactions...
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Product
Beachbody Customer Care
#1017928
Beachbody's reply to:

Hi Sylvia, It was a pleasure speaking with you today. We assure you all subscriptions have been cancelled as you requested on 1/0/2017 and there will be no further charges. We apologize for any difficulty you experienced while trying to cancel your subscription. We...
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Product
Beachbody Customer Care
#988790
Beachbody's reply to:

Hi Jean, We have tried contacting you to discuss your recent review via phone and email, but have not heard back from you to date. After reviewing your sales call, we found that you did agree to the terms and conditions associated with your April 10, 2016 Cize DVD...
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Product
Beachbody Customer Care
I didn't like
  • Order processing
  • Said i could receive a refund if not satisfied
  • Way they stole my money without my permission
#973471
If anyone knows the physical address of this company please pass it on would live to send certified, return receipt correspondence to stop this, there bilku g practices are so wrong, no monthly charges to account or credit card, they charge whenever rhey want, not customer friendly. Avoid anything tied to Beachbody...
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Anonymous
Anonymous

Here is their physical address:Your complaint has been applied to the following business:Beachbody, LLC3301 Exposition Blvd Fl 3 Santa Monica, CA 90404-5082They have charged m...

Anonymous
Anonymous

I purchased 21 DAY FIX and just discovered that without my permission they retained my cc information and deducted $41.59 each quarter for my permission in a club. They apolog...

Product
Beachbody Customer Care
#926219

Why do I have to enter 100 words all I want to do is return the product that I didn't order in the first place. Beachbody is a scam as they send products you don't order or want. This is so crazy that I can't think of 100 words so will just repeat your company will...
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Product
Beachbody Customer Care
#911726
I ordered beachbody on 8/4. After 11days of not recieving my order i called beach body and was told the order was never recieved... i reordered and recieved that order in less than a week! Then i few days later i see the original order in my bank account... i call...
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Product
Beachbody Customer Care
#906582
AND THEN I tried to cancel my account with Beachbody. BEWARE they use aggressive sales tactics to try to keep you from cancelling your account. Nice people on the telephones, sharks behind the scenes telling the reps what to say. I had to ask to cancel the account...
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Product
Beachbody Customer Care
#884581
I received a bill for the ActiVit vitamins and called customer service.I explained to the agent that I had cancelled this order. I had paid for the first 3 months for the ActiVit and then they sent another bottle. I was told then by the rep that the account was...
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Anonymous
Energy_Chris

This happened to my partner as well!

Product
Beachbody Customer Care
I didn't like
  • Customer service
  • Charges on my account
#853087
When I asked to speak to a manager, I was cut off. Called back (4th time contacting CS) and am keeping my fingers crossed they finally got it right. How hard is it to package the stickers WITH the containers instead of separate? NEWSFLASH BEACHBODY - your product...
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Product
Beachbody Customer Care
I didn't like
  • Terrible customer service
#834098
i Cancelled my auto shipment, and they said they would not refund me until i sent back the bag. I don't know about you but waiting for 2 1/2 weeks with $180.00 not in your pocket is pretty bad customer service. THEY HAVE LOST ME AS A CUSTOMER. Even after telling...
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Product
Beachbody Customer Care
I didn't like
  • Bait and switch
#795307