ad
Product: Beachbody Customer Care Clear all filters (0 of 19 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Charged 99.35 by Beachbody. The email used for this specific order, which I did not place or received, is not associated with me or the one I ever used or previously used with this vendor. Beachbody said that I have to return product, which as I stated I did not order...
Read more
Product
Beachbody Customer Care
#772825
First of all: I will never order anything from BeachBody ever again!!! I never signed up to receive vitamins and first 2 bottle arrived, so I called and the rep said that all I had to do is return the bottles and I would be refunded. I am still waitinf for my card to...
Read more
Anonymous
Anonymous

I never ordered the vitamins but received a bottle with the Derm product that I ordered. I specifically explained to the woman who took the order that I have a stomach problem...

Product
Beachbody Customer Care
#753926
Place order, no shipment, call get someone stating it will be expedited. A week goes by, no order, call, "no you wanted that order shipped in 30 days." Not correct. I asked for an immediate order to be shipped and another in 30 days. Now on the phone looking for my...
Read more
Product
Beachbody Customer Care
#749670
I coincidentally had a security breach 2 weeks after using my discover card to sign up for beachbody 21 day fix with auto shipments of shakelolgy and beachbody membership. Discover contacted me that i had suspicious transactions and attempts of almost 4k on my card. I...
Read more
Product
Beachbody Customer Care
I liked
  • Workouts and shakeology
  • Shakeology and my coach
I didn't like
  • Unsecured website where my credit card info was stolen
#693931
I have never experienced such poor customer service from a company before. I received a $100 gift card from my boyfriend for Christmas 2014. I went to use it in June 2015 and it was invalid. I called their customer service number and no one was willing to help me. ...
Read more
Product
Beachbody Customer Care
#649352
I was referred to try the 21 day fix from one of my friends who is currently a coach on beachbody.. I went online and checked out in the shopping cart (entered credit card number assuming it was a one time transaction). Paid about $90 then realized I ordered the...
Read more
Beachbodycs
Beachbodycs

My name is Curtis and I work for Beachbody Customer Service. After reading your post about our company I’ve personally set out to try and help solve these problems. When placi...

Anonymous
Anonymous

Sorry fatty!

Product
Beachbody Customer Care
#520031
I ordered T25 and quickly found communication issues. First of all I was shocked to see $223 charged to my card. I was wanting the 3 time payment plan, which was not granted. I also was charged $60 for the Gamma Deluxe Package that I did not want. I never received any...
Read more
Anonymous
liam

hi myname is liam and i started to work in customerservice for beach body about 2 months ago and live opp (sales) areone thing and custoemrservice another normally all live op...

Anonymous
t25***ed

How do you email "Curtis" personally at custassist@beachbody.com

Product
Beachbody Customer Care
#469428
I am 46 years old and I am using P90X, P90X+, and Insanity. I have been a customer for over 3 years and have never had any problems. I have also bought other items and food from Beach body. the quality of everything is great so far. I canceled one auto delivery...
Read more
Anonymous
Marie

I know! I have never had any real issue with them...until recently! I had been buying products from them since 2006 and they had been great but these past 1-2 years I have bee...

Anonymous
MAK

I have been dealing with Beachbody for about 2 years now and never had any problems. The products are great and the workouts work. Thanks Curtis for your posts. It is nice t...

Colonia, New Jersey
Product
Beachbody Customer Care
#200982
I ordered the beachbody slimming formula supplements. My first order I check the bottom of the bottle and the product was expired. I then called beachbody and explained to them that they sent me an expired product. They sent me a second bottle an that one was expired....
Read more
Anonymous
Jenifer

I bought Insanity through an Ebay distrubitor, and one of the dvds doesn\'t work, but Beachbody says its not their problem (albeit they are the manufactorer and made the dvd)....

Anonymous
Katy

Have tried to get my money back from Beachbody since August. I just g\\had to give up...not worth the stress....Lesson learned.

Product
Beachbody Customer Care
#132743