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Beachbody

Beachbody
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www.beachbody.com
What is your customer experience with Beachbody?
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Anonymous
map-marker Phoenix, Arizona

I have a querying abore the upgrade

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The chat was helpful. With their help, we we able to get my issue resolved.

I was confused about my membership and they helped me get it figured out.

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User's recommendation: I love Bodi

Dawsen Nfu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mchenry, Illinois

Can’t sign in and want to know when I will be billed

I cant sign in and I want to know what Im going to be charged just need to talk to a human please and thank you

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1 comment
Guest

Hey, you should probably go to their FAQ and use the chat option. faq.beachbody.com.

Ikia Gpm
map-marker Northville, Michigan

Auto payment being done without customer knowledge

Auto payment being done for 3 years now although my subscription was for just 1 year. This is ridiculous.

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User's recommendation: Please be cautious

Anonymous
map-marker Bridgeport, Connecticut

Can’t contact company

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Cancel BODi Membership. Ive been looking for weeks now because I dont want it and cant get any help.

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User's recommendation: Don’t order

Nicholis Gfm
map-marker Denver, Colorado

My app wi Will not load on my TV, but it will load on my phone

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Let me speak to a person and not get the run around from the the automated feature I really need help

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Mariel Mpm
map-marker Mccalla, Alabama

Because I can’t not load up my video on the app that I have purchased 3 times

I redownloaded my app for p90x i put my email and password it said welcome back Edward

But only one video came up

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Anonymous
map-marker Lebanon, Ohio

My tablet won’t get bb programs bike

It was terrible did not solve the problem. Bb stinks.

I nay cancel my subscription.

They have really gone down hill. Cant get hold of anybody

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User's recommendation: Not happy with them at all. Don’t bother trying to get hold of them.

Thierno Dkm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wall Lake, Iowa

Terrible Customer Service

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No option for a real person and NO CALLS RETURNED! I want the $191.00 charge on my credit card to be put back...I canceled my membership well over 1.5 years ago...I have left several messages and am very upset with Beachbody...awful customer service...it is RIDICULOUS to try and get away with charging people, when they have canceled!

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Thierno Dkm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wall Lake, Iowa

Terrible customer service

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It is overall a TERRIBLE Customer Service...no real person to talk to and leaving messages and never receiving a call back...REFUND MY CREDIT CARD!

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Kel G Ebq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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Canceled my renewal subscription within hours of being charged and they wont refund me. I do not want access for the rest of the year, I just want my money back.

Other companies are so forward thinking and give you the refund and cancel your access. This company has lost a long time costumer.

The athletes I coach will no longer be recommended this platform to find a decent workout. Such an easy fix to not lose multiple costumers.

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Loss:
$179

Preferred solution: Full refund

User's recommendation: Find another workout platform

Mary O Ttx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Emergencia me sacaron dinero de mi cuenta

Necesito hablar con el servicio al cliente. Mi número es 787983****.

Maribel Ortiz. Ya cancelé hace tiempo y me están sacando dinero.

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Loss:
$200

Preferred solution: Full refund

Corliss Ipf
map-marker Virginia Beach, Virginia

Refund

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Nobody answered and I cant ever get ahold of anyone

They need to make better access to get customer help!!!

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Anonymous
map-marker Benson, Arizona

Can’t cancel subscription

Horrible company!! They take money and make it impossible to cancel their *** subscription! Workouts are garbage!

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User's recommendation: Highly recommend you do not subscribe

Darcy Abx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Middletown, Delaware

Pause and cancel subscriptions. Cannot see on my account anymore

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I cannot call customer service. This is absurd.

I am spending money I don't need to spend. I love Beachbody. I used to handle it all on my account. Now I can't.

And to not be able to talk to a person is absurd. And no one has a phone number???

Absurd. Post a phone number on the site.

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Davian Ltx
map-marker Albany, New York

Haven’t Ben about to talk to someone in over a year about this matter

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Being over charged. I was told I would be grandfathered in my original price before switching over to BODi

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