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Contact Beachbody Customer Service

Beachbody Phone Numbers and Emails

Customer Service Number:

  • (310) 883-9000
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Beachbody Emails:

Legal
DMCA Inquiries, Privacy Inquiries
servicerecoveryalert@beachbody.com
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Beachbody Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Beachbody Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email

  • The best phone number to call Beachbody is 3108839000. 27% of customers managed to speak with a real person.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Beachbody may ask you for the following information to identify you as a customer: first and last name, phone number or order id or tracking no.

View full overview ›

How to Contact Beachbody?

Most Popular Number:

(310) 883-9000
Total calls: 834 Issues resolved: 7 Last call: Dec 5, 2025

Reach the Beachbody customer service manager in real-time by phone at the following number: 310-883-9000. This is the main line, where you can order a certain product from the online catalog, ask about the app or programs, solve issues with your order, and much more. It is available during the following business hours: Monday through Friday from 4 a.m. to 7 p.m. PDT and from 6 a.m. to 3 p.m. PDT on Saturday and Sunday.

If you have any questions or comments regarding the privacy policy, ask them to Privacy@Beachbody.com. Regarding the accessibility issues, send a letter to the same Beachbody email address. In this case, indicate “Disabled Access” in the subject line and describe a specific feature you feel is not fully accessible.

The Beachbody headquarters is located in the United States at 3301 Exposition Blvd. Santa Monica, California 90404, United States. This main office is the central place where you can meet with the company CEO or specialists of certain departments to discuss corporate-related matters that cannot be solved in writing way, only with the physical presence using the computer, office equipment, and documents. Don’t forget to familiarize yourself with the Beachbody address on the map. Such an action will help you better orient in your route.

To use a Beachbody live chat option, click on the “Ask BODi AI” on the “Contact Us/FAQ” page. To go to it, follow “Contact Us/FAQ” in the lower right part of the official company website. To start your communication with the virtual assistant, type your question or inquiry in the appropriate field of the online chat option.

PissedConsumer Club

Contact Information

Beachbody Website:

Beachbody Help Center:

Corporate Office Address:

Beachbody, LLC
3301 Exposition Blvd.
Santa Monica, California 90404
United States

Other Info (opening hours):

Other Location:

400 Continental Blvd,

El Segundo,

California 90245

More contact details

Beachbody Customer Service Reviews

1.4 / 5
Bad
See all 171 reviews
Jessica T Heb
Refund on my canceled subscription

I have been searching for a customer service line to get a hold of Team Beachbody. The phone number online hangs up on you.

I was charged for a subscription that I canceled last year, and I'm trying to get my refund back, but of course, there's no customer service number. I think this is terrible that a huge fitness company doesn't have a customer service line available.

Thierno Dkm
Terrible Customer Service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

No option for a real person and NO CALLS RETURNED! I want the $191.00 charge on my credit card to be put back...I canceled my membership well over 1.5 years ago...I have left several messages and am very upset with Beachbody...awful customer service...it is RIDICULOUS to try and get away with charging people, when they have canceled!

Thierno Dkm
Terrible customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

It is overall a TERRIBLE Customer Service...no real person to talk to and leaving messages and never receiving a call back...REFUND MY CREDIT CARD!

Kierah Fpp
Rude customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

I was just calling to ask a question about how I order and make a change to the 3 day refresh by adding a café latte instead of the chocolate or vanilla,and she was very short with her answer. Didnt really tell me where I could go to get help. Just basically seemed like she just wanted to get off the phone and did not do anything to help me and her attitude about it was not pleasant.

How Good is Beachbody's Customer Service?

Stanie F
Stanie F
Feels Neutral | Apr 07, 2025

Completely unsuccessful, there's no complete automation system because sometimes you just need to talk to a person. This was a totally frustrating experience and I am not a happy customer. I needed to return a product and exchange it and there was no way to get any answers on how to do that whatsoever

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Keyona Uwv
Keyona Uwv
Feels Disappointed | Jan 08, 2025

If you expect to have a service like this, then you NEED to have a customer service department that can help people real time!!! I can’t tell you how long it took me to figure out my problem , which resulted in me only wanting to cancel
My subscription PERMANENTLY!! I’ve been a Beachbody customer for DECADES and apart from not being able to purchase dvds anymore, this is the dumbest company decision I’ve seen you make. Shame on you Beachbody.

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Chase Fer
Chase Fer
Feels Satisfied | Sep 25, 2024

I called a week or so ago and wasn’t really helped. But this last call the customer service representative was very helpful. I need to fill out some form but hopefully someone can fix my issue.

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Marni Ppl
Marni Ppl
Feels Disappointed | Jun 27, 2024

Sucks did not get to talk to anyone

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Dominica Urn
Dominica Urn
Feels Disappointed | May 29, 2024

Horrible. They will charge you false and keep charging you

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Summary of Beachbody Customer Service Calls

1.2K TOTAL
CALLS
02:36 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Beachbody?

Activation/ Cancellation Question:

  • “Cancel a transaction”
  • “Need to cancel”
  • “Renew”

Account Question:

  • “Subscription”
  • “Why my subscription isn’t working”
  • “Membership”

Payments and Charges Question:

  • “Double charge for my subscription”
  • “Overcharged me”
  • “Charges and membership”

Product/ Service Question:

  • “No longer can access Bodi”
  • “Your tablet won’t connect to your service while it did connect this May.”
  • “Cannot make purchase”

Request for Information Question:

  • “Update credit card”
  • “Help with my account”
  • “Promo offer inquiry”

Return/ Replace Question:

  • “Email change”
  • “Return”
  • “Need to replace sculp 1 and 2 by Tony horton”

Refund Question:

  • “Refund”
  • “Refund my subscription that was just charged”
  • “Refund on my canceled subscription”

Shipping and Delivery Question:

  • “Order issue”
  • “Wrong product was sent”
  • “Didn't get my 10% discount”

Website/ Application Question:

  • “21 day fix app not working”
  • “Because I can’t not load up my video on the app that I have purchased 3 times”
  • “App on TV keeps buffering”

Staff Question:

  • “Beach body on demand service”
  • “Customer service”
  • “Service on bike”

Cards Question:

  • “Can’t get my card to work when I know there is money on it”
  • “Card charged without permission”
  • “Credit card charged”

Employment Question:

  • “I’ve been laid off my job. I must Cancel my monthly delivery of protein shake mix.. I’m not pussed however need to cancel subscription and can find no where on line to do so!!!!”

Other Question:

  • “Nsbd”
  • “Tenew”
  • “Complsint”

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