Skip to content
  • Login

Contact Beachbody Customer Service

Beachbody Phone Numbers and Emails

Customer Service Number:

  • (310) 883-9000
Call customer service
Send Message

Beachbody Emails:

Customer Service
Legal
DMCA Inquiries, Privacy Inquiries
Is this your business?

Beachbody Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Beachbody Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Beachbody is 3108839000.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Beachbody may ask you for the following information to identify you as a customer: phone number, order id or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Beachbody Website:

Beachbody Help Center:

Corporate Office Address:

Beachbody, LLC
3301 Exposition Blvd.
Santa Monica, California 90404
United States

Other Info (opening hours):

Other Location:

400 Continental Blvd,

El Segundo,

California 90245

More contact details

Beachbody Customer Service Reviews

1.4 / 5
Bad
Roxana B Czj
No access to Beachbody account

I paid for a Beachbody membership but I haven't been able to access my account. I have had no response from Beachbody as to how to rectify this and I am unable to access workouts. Very poor customer service.

Read full review
Tiffany F Ofb
Still being charged after 3 years of not being subscribed to them
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Horrible. You cant get in contact with anyone.

Ive tried calling and emails and no response. They charged me 200 dollars when I havent been subscribed to them since 2021.

When you call they tell you to go to the website, when you email they dont respond. Its impossible to get in contact with anyone.

Read full review
Caitlin B Guq
To resolve a issue
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

It was good until money was taken off the credit card that was on file for 247 and I haven't used beach body in a while and so I canceled it and it shouldn't of been taken off the credit card

Read full review

How Good is Beachbody's Customer Service?

Marni Ppl
Marni Ppl
Feels Disappointed | Jun 27, 2024

Sucks did not get to talk to anyone

Read full quote
Dominica Urn
Dominica Urn
Feels Disappointed | May 29, 2024

Horrible. They will charge you false and keep charging you

Read full quote

Summary of Beachbody Customer Service Calls

657 TOTAL
CALLS
04:12 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Beachbody?

Activation/ Cancellation Question:

  • “Cancellation”
  • “Want to cancel my subscription today”
  • “I canceled my subscription and I'm still getting charged”

Payments and Charges Question:

  • “Unauthorized charges”
  • “Charged for cancelled subscription”
  • “Billing”

Account Question:

  • “Password”
  • “App login fails”
  • “Membership”

Product/ Service Question:

  • “Cannot access my classes”
  • “Trying to connect to my smart tv”
  • “Need a wall day to day workout calendar”

Request for Information Question:

  • “Coach questions”
  • “I have a question”
  • “Need help with my account”

Return/ Replace Question:

  • “Need p90x replacement dvds”
  • “Return”
  • “Change address in order that is shipping”

Refund Question:

  • “Want my money back”
  • “Refund”
  • “Refund my account”

Shipping and Delivery Question:

  • “Missing order”
  • “Never received product”
  • “Haven't received refund”

Staff Question:

  • “Customer service”
  • “CUSTOMER SERVICE ISSUES”

Website/ Application Question:

  • “App not working”
  • “App problem”
  • “Can’t get access to BOD”

Cards Question:

  • “I just signed up for 14 day free trial my card was charged $1.01 and programs are locked”
  • “Roku pin number”

Other Question:

  • “Gut protocol”
  • “Order incorrect”
  • “Missing shakeology”

Compare Beachbody To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Team Beachbody
109 reviews
2.5
Trim Down Club
395 reviews
1.5
Write a review
Do you have something to say about Beachbody? What happened? What can we help you with?
Submit review Don't show this popup