State: District Of Columbia City: Washington Clear all filters (14 of 797 reviews match)
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I order the Tai Jang DVD in mid January. A box arrive from Beachbody with floor map but no DVD. I called for return authorization number and return the floor map Feb 2 via United States Postal Service. Call today 3/10/16 regarding the status of my refund. First...
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Beachbody - Fitness Program Review from Washington, District Of Columbia

Beach body sucks! They steal your money!
I am very disappointed all I wanted was PIYO they cant give me a good disc for 80.00 dollars , sent shakes and pills. I said I just wanted the workout. they cant even do that buy beware. Very Disappointed I wrote along letter only to have it disappear they are ripping...
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I didn't like
  • Not receiving product
#783648
First of all: I will never order anything from BeachBody ever again!!! I never signed up to receive vitamins and first 2 bottle arrived, so I called and the rep said that all I had to do is return the bottles and I would be refunded. I am still waitinf for my card to...
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Anonymous
Anonymous

I never ordered the vitamins but received a bottle with the Derm product that I ordered. I specifically explained to the woman who took the order that I have a stomach problem...

Hi Timothy, After reviewing your account we see you purchased the Body Beast Ultimate package which includes a subscription to the Body Beast supplements. This information is provided at the time of order. Since we did not receive a cancellation request prior to the...
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#649127
I returned product because it was faulty and they never issued me a credit. I ordered some weight loss packets but they did not come with instructions. I called and they promised that some would be sent to me but they never were. I finally said I wanted to return them...
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I didn't like
  • Customer service
#630879
Summary first- I will not buy any Beachbody product in the future. They have the worst customer service of any company I've had to deal with (even worse than United Airlines). A week ago my wife and I ordered the Beachbody Ultimate Reset. After the package arrives...
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Beachbodycs
Beachbodycs

My name is Curtis and I work for Beachbody Customer Service. After reading complaints about our company I’ve personally set out to try and help solve these problems. We first ...

I had a charge for $71.09 when I checked my bank account this morning, it was still pending. I haven't had anything to do with this company for 4 years!! WTF? How did they even get my new credit card number?? When I called the number on my statement I got the run...
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Anonymous
Beachbody Customer Service

My name is Curtis and I work for Beachbody Customer Service. After reading complaints about our company I’ve personally set out to try and help solve these problems. I under...

#324514

I returned this product for a refund which was supposed to be easy and hassle free. After almost three weeks from the return, I have still not received a refund. I have called Beachbody two times. Both times, I waited on hold for over 10 minutes to finally speak to...
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Anonymous
Irene

Same issue! On phone for hours trying to stop shipments. The phone picks up and puts you in a continuous cue! Disgusting.

Anonymous
Lady in Stockton

I wish I had read this information before I ordered their product. All the problems noted (Call center, problems with refunds, fraudulent charges to credit card, long waits o...

Contact Beachbody

Mailing Address:
Beachbody LLC
3301 Exposition Blvd
Santa Monica, CA 90405
USA
Phone:
(800) 470-7870
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Beachbody Blog

II ordered Hip Hop Abs in December 2011 and was charged the expected amount on my December Visa bill. Then I received my January 2012 Visa bill and discovered that Beachbody Club charged me another $38.87. I did not sign up for anything else from these people and...
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MissyKA
MissyKA

I was charged for membership and I did not request it. I noticed it when checking my Visa account about 4 months later. I called, they did refund me the money and cancelled ...

Anonymous
rebecca

don`t want the club! never ask for it. want my money back for the 41.49.