I ordered the Brazil Butt lift and had to listen to this girl trying to up sell me for 20 minutes. She signed me up for the beachbody VIP access which I told her I did not want and she said she could do nothing about that - I had to get on beachbody.com and email them a cancellation notice.
I did what I was instructed immediately and received nothing back from customer service so I called. I was assured it would be cancelled. Guess what? I was charged anyway - $41.20 so I called immediately.
They said the were so surprised at the charge as they had it in the record that I had cancelled. The customer service agent apologized and told me the charge would be cancelled immediately.
Guess what again - days later bank says they have not received anything from beachbody.com canceling the transaction. I have called so far three times and they continue to tell me it is taken care of when in truth it has not been.