Toledo, Ohio
6 comments

Update by user Dec 05, 2013

After my initial rant and another email to Beachbody, someone higher up in the company called me and got the product sent to me the same week.

Original review posted by user Nov 02, 2013

Hello...is anyone out there going to reply to my emails? I have been dealing with this issue for several weeks now and I cannot get a resolution nor will anyone respond to me all of a sudden. My daughter spent her hard earned money ($143.00) to buy this DVD program and now your company wants my 17 year old daughter to have to save the money AGAIN to purchase this T25 program? I had no idea that Beachbody was not a moral and ethical company, I thought your company prided itself on the commitment to help others, it appears as though your commitment on your website is a lure to attract customers.

I plan to contact the BBB and as many other organizations and well as social media to tell everyone what Beachbody really is all about...money, and stealing from a 17 year old female trying to make herself physically healthy. You asked for inforamtion and I gave Beachbody everything they requested, then agreed that this coach was endorsed by Beachbody but now won't respond to me? So not only did this independent coach steal my daughter's money but Beachbody assisted him in doing so.

I want a phone call back with the name of someone in the corporate office that I can forward all my emails to. I am a very dissatisfied and angry Beachbody customer.

This was my 5th email sent to Beachbodyalong with numerous phone calls then complete silence from Beachbody....over $143.00.

Review about: T25 Focus.

Review #455460 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / $143
Preferred solution Not specified

Had an Experience with Beachbody?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#830072

I would still report to the BBB- the only reason you got a response was the BBB threat. They need to be reported as the "coaching " scheme is about the scummiest scmeme I have ever seen in my life.VERY DECEPTIVE!

Nate
Charles Town, West Virginia, United States #753271

Probably so, all you need is a credit card to be a beachbody coach.

***
#739784

Ask Curtis - below. He's on every BeachBody complaint and the official BeachBody Troll!

Beachbodycs
El Segundo, California, United States #739320

My name is Curtis and I work for Beachbody Customer Service.After reading your post about our company I’ve personally set out to try and help solve these problems.

Please email me directly at custassist@beachbody.com and we would me more than happy to assist you further. If your daughter was charged for the workout and it was not received then we will reship the workout to her ASAP.

Please email me at the address provided and provide all the information full name, address, phone number etc that your daughter provided when she placed her order and we will research her account and solve this issue to her satisfaction.We do apologize for any inconveniences this may have caused.

errn1999
to Beachbodycs Ladera Ranch, California, United States #739789

Thank you! Someone called me within 3 hours of my last raging email to beachbody and sent me the DVD we had ordered 5 weeks earlier. FINALLY!!!

Anonymous
#736896

I don't understand. What is the problem. Did she not get the DVDs?

You May Also Like

Ymca - Racial complaint Ymca "My husband sign me online for services to be able to workout ..I came on 06/19/2017 at 7:25 am and (Tee) the receptionist lady asked me how could she helped..." Read more Beachbody Shakeology Shipment Review from San Francisco, California Beachbody "I chatted with someone yesterday about skipping a month of shakeology. They said no problem and that my next shipment would be in June. But later that day, I got..." Read more Orangetheory Fitness - Overcharged 4 time in one month. Thats $1,908 Orangetheory Fitness "Orange Theory fitness - Melbourne/Rockledge. I was reviewing the phone app under My purchases and noticed that I was charged 4 times in the same month. I have an unlimited..." Read more Beachbody: Worst Customer Service Experience of My Life Beachbody "Back in November, I decided to start the 21 Day Fix program with Beachbody after chatting with one of my friends who is currently a coach. There was a Thanksgiving..." Read more Petco - Received a reptile screened cage with several holes.....probably due to shipping!! Petco "I went to my local Petco to purchase their "XL Reptibreeze Chameleon Cage" for my new chameleon since she came with a very small cage AND Petco's website showed that..." Read more Skechers, Ahh my love of the shoes  Ahh at their *** poor customer service. Skechers "Aprx 2 months ago I was treated horribly @ Sketchers by their employees. I have purchased over 10 pairs this year alone. Mistaken case of me being someone else. I..." Read more Fake IT Consultation Firm TerraFirmaSolution.com Scam 2017 Terrafirmasolution "I was looking online using Craigslist.org looking for computer gigs, and I found this listing for an IT consultation firm that helps felons with non-violent backgrounds get freelancing gigs/temp. employment...." Read more Volvo Cars - Transmission Volvo Cars "i bought a 2004 low milage was 99,000 and the transmission went on me then replace it the same problem i need my car to take my son to school..." Read more