State: Illinois City: Chicago Clear all filters (7 of 799 reviews match)
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Ok so i ordered hammer and chissel with piyo and i told him i wanted to pay in full so everything seemed ok.. When i checked my account a day later there was an additional charge so i called and apparently there was a duplicate order but it was to late to stop it so...
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#779845
Current marketing for almost all of their DVD's provides and "upgraded" expedited shipping option at no charge. I should have received my product today (5th biz day since ordering), but instead have received my SECOND email that my order should be processed within 48...
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Anonymous
Mad in WV

I had the same issue! I had to contact them twice and after 8 days and a third chat, find out that there was a "glitch" in the order and it was never coming at all--had to be...

Anonymous
Anonymous

Same issue here. Six days in and was supposed to receive it in 3-5 days. It hasn't even shipped yet!! I tried the live chat and they said it should ship "soon". What a joke...

#733783
Purchased 21 day fix, and immediately after the package arrived called beachbody to cancel my subscription. I was fine to keep the product but did not want to continue having my card charged any further. The customer service rep I spoke with assured me that all...
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I didn't like
  • Charges without knowledge
#692950
I started to order 21dayFix online but never finished the final steps of the order bc i changed my mind. I never confirmed the order (there are 4 steps to ordering and the final step is confirmation). I received an email 30 minutes later confirming my order and that...
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Anonymous
the truth

You put in YOUR credit card info. Noone else.

#617124
About two weeks ago, I saw the ads of BeachBody on TV, and visited their websites, and entered the information of my address and credit card, however, a second thought told me shouldn't purchase directly from them, so I closed the webpage before I "confirm the order"...
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Beachbodycs
Beachbodycs

My name is Curtis and I work for Beachbody Customer Service. After reading your post about our company I’ve personally set out to try and help solve these problems. Please ema...

#427583
BeachBody's products are great...no doubt about it. But all the complaints about their lousy customer service is right on the mark. If you order from them, be prepared for a very aggravating customer service if you're not one of the fortunate few to have their...
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Anonymous
Barbara

Customer service is BEYOND BAD! There were NO CD\'S IN MY FIRST SHIPMENT! I called and they rushed another package with...you guessed it...NO CD\'s AGAIN! Lied to, call cen...

Anonymous
Katdyes

:grin I have nothing but good feedback so far. an e-mail to my coach not only generated a return e-mail within hours, but a phone call within the hour. They have been very h...

#127070

Contact Beachbody

Mailing Address:
Beachbody LLC
3301 Exposition Blvd
Santa Monica, CA 90405
USA
Phone:
(800) 470-7870
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Beachbody Staff Review from Chicago, Illinois

Beachbody
#687488
Horrible customer service. A woman named Kim told me 5 different prices for the same thing and after I said I would pay in full she said but they will keep charging you. She was so rude and I had given my cc info and then she said your getting the basic one for be price she had quoted for extreme- such a bait and switch! Watch out!
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