
Beachbody
Beachbody Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beachbody has 1.6 star rating based on 75 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Beachbody to a friend or colleague.
- Rating Distribution
Pros: Coach is professional, Coach is profressional, Decent workouts.
Cons: Lousy customer service, Unauthorized charges, Being put on hold while rep goes to coffee break.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beachbody has 1.6 star rating based on 75 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Beachbody to a friend or colleague.
- Rating Distribution
Pros: Coach is professional, Coach is profressional, Decent workouts.
Cons: Lousy customer service, Unauthorized charges, Being put on hold while rep goes to coffee break.Recent recommendations regarding this business are as follows: "0", "Go to your nearest Health food store or wellness doctor to get the protein drinks you need", "Please be cautious", "I love Bodi", "Don’t join".
Most users ask Beachbody for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews








Cancel
Cant get a hold of anyone i have not used their site in five years, and they are still billing me. I
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Trying to get a hold of this company via email text message or phone call is non-existent; it is absolutely ridiculous. I want to stop my subscription for my monthly protein drink
Trying to call within 30 days for an RA and can not get a person to help me. Tried on line and that’s a bust too!Years ago I fix the 21 day fix and multiple boxes of protein shakes…… what has happened to beach body… it’s not what it used to be, and I guarantee you it’s not better….
If You would like to send me an RA.
I will definitely send back the unopened bag of protein mix.. Text or voicemail and: 408.859.2200
Ive been laid off my job. I must Cancel my monthly delivery of protein shake mix.. Im not pussed however need to cancel subscription and can find no where on line to do so!!!
User's recommendation: Go to your nearest Health food store or wellness doctor to get the protein drinks you need
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |#'s in lower right of ROKu
I have the #’s 4.5.4 on my Roku in the corner of my Beachbody. All I want is to know what they mean.
Went to workout today. The lower corner of my Roku showed #s 4.5.4.
I first checked to see if it showed up on another Roku; it didn't. I then contacted the coach, but he knows nothing about it. I then went online, and AI was an epic fail.
I then looked up 1-800, but no person answered, and I'm unsure if anyone will call me back. It is concerning that there is no direct person at 1-800.
- No direct person contact
- No coach area in account
Preferred solution: I just want an answer concerning me
User's recommendation: You need a direct 1-800 for customers. Your online AI had no idea how to handle my question
Cancel and refund my card
Theres no one to speak to in person about canceling or even ordering if you wanted to order or you get out automated phone calls I would like a person to call me back if possible or at least email me. My email is MAXIMMaryan@***.com. All I want is a refund to my card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI unsubscribed to Beachbody and y'all still charge me
I have been trying to get a hold of yall for several days and cannot I unsubscribed to Beachbody because I am not able to do it at all and I want my $193 back. My name is Deborah Hammond.
My email is HAMMONDDEBORAH 290@***.com my phone number is 229-740-****.
I would appreciate it very much. If you would refund my $193.
Preferred solution: Full refund
User's recommendation: First, I would tell him you can’t get a hold of y’all if you have a problem second that the exercises are great, but I’ve gotten really sick and cannot do Beachbody anymore
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Change flavors of my shipments
Completely unsuccessful, there's no complete automation system because sometimes you just need to talk to a person. This was a totally frustrating experience and I am not a happy customer. I needed to return a product and exchange it and there was no way to get any answers on how to do that whatsoever
I have been trying for several months to change the flavor of my delivery but there has been no response to any communication I have attempted to send and there's no clear way to get a hold of a functional part of customer service to make this change.
User's recommendation: Whatever flavor you order is likely to be yours for a really long time unless you can figure out a way to find out what other flavors are available for Shakeology individual packets.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Account canceling
They could refund my money when Im not using there services! I wanted to cancel my subscription and had troubles doing it so it went through.
And I spoke with someone a few days later through a text chat and told me that they can cancel it for me but I was not able to be refunded. I should not have to pay for something for the year that is not being utilized.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged for membership i didn't sign up for
Still being charged. I didn't order it and can't get a hold of any customer support.
This is $179 I don't want to lose out on because of some *** fitness subscription.
I'm not happy, and the fact that no one will answer me or get back to me really has me upset! I want my money back as soon as possible and want someone to answer me!
Preferred solution: Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Refund
I canceled my order a long time ago, and they just charged me 179.00. I'm pissed, as it made my bank overdraft, and now I don't know how to get ahold of them.
Diane
User's recommendation: Don’t get it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Change flavors of my shipments
I have tried to change the flavor of my shipment of 24 packets each month and have not been able to reach any place in the organization where I can do this. I have left messages sent email and done everything I can to communicate but no response has been forthcoming. I am so frustrated and unhappy with this experience.
User's recommendation: This company is difficult to deal with and don't have any good customer service availability.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unauthorized charge
Cannot find a way to contact this company. Phone numbers are either out of service or not the department that deals with customer support.I have handed this over to my bank.
I cannot contact this company. They put a charge through on my credit card after the service has been discontinued for 2 years.
User's recommendation: beware
Cancel membership
I called and tried to cancel my membership but it didnt go through. Now Im obligated to be a member for another year and it charged me.
I have a financial burden and cant afford this.
You have an obligation to send an email stating that this will come from your account and be charged. I never received one
User's recommendation: Don’t join
I have a querying abore the upgrade
The chat was helpful. With their help, we we able to get my issue resolved.
I was confused about my membership and they helped me get it figured out.
User's recommendation: I love Bodi
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can’t sign in and want to know when I will be billed
I cant sign in and I want to know what Im going to be charged just need to talk to a human please and thank you
Auto payment being done without customer knowledge
Auto payment being done for 3 years now although my subscription was for just 1 year. This is ridiculous.
User's recommendation: Please be cautious
Can’t contact company
Cancel BODi Membership. Ive been looking for weeks now because I dont want it and cant get any help.
User's recommendation: Don’t order
About
,
Beachbody is the creator of the nation's most popular fitness and weight-loss solutions including P90X®Series, INSANITY®, FOCUS T25®, 21 Day Fix®, Body Beast®, PiYo®, and Shakeology®. We have something for everyone. Our extensive library includes a variety of programs to help you reach your health and fitness goals, whether you want to lose weight, learn to dance, build muscle, or just live healthier.
Each program combines challenging workouts with easy-to-follow diet guidelines, nutritional supplements—including our breakthrough, clinically proven health and weight-loss shake called Shakeology® (aka Your Daily Dose of Dense Nutrition®) - and an unparalleled customer service and peer - support system. We've expanded this support system through TeamBeachbody.com, which includes a network of over 450,000 independent "Coach" distributors as well as a dynamic online support and fitness community. It's this combination of fitness, nutrition, and support that's inspired hundreds of thousands of people to get fit and healthy!
Beachbody On Demand gives you unlimited access to over $6,000 worth of fitness and nutrition content like P90X, 21 Day Fix EXTREME®, FOCUS T25, INSANITY, and 3 Week Yoga Retreat™, so you can take your health and fitness anywhere - from your home to the gym, and even on vacation! You can choose a variety of workouts by fitness level or type of exercise, complete with nutrition guides and calendars. Then stream them right on your desktop, TV, tablet, or mobile device - including the Beachbody On Demand app now available to download on the App Store! And you'll never run out of options with Beachbody On Demand: We continually update our Member Library so you get unlimited access to brand - new workouts and exclusive content like Fixate™, our healthy and delicious cooking show featuring Autumn and Bobby Calabrese.

Beachbody is ranked 68 out of 426 in Weight Loss, Diets and Training category
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Hey, just so you know - they have online chat support. I think if you just go to www.bodisupport.com you will see a chat option at the bottom of the page.