Beachbody
Beachbody Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beachbody has 1.5 star rating based on 73 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Beachbody to a friend or colleague.
- Rating Distribution
Pros: Coach is professional, Coach is profressional, Decent workouts.
Cons: Lousy customer service, Unauthorized charges, Being put on hold while rep goes to coffee break.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beachbody has 1.5 star rating based on 73 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Beachbody to a friend or colleague.
- Rating Distribution
Pros: Coach is professional, Coach is profressional, Decent workouts.
Cons: Lousy customer service, Unauthorized charges, Being put on hold while rep goes to coffee break.Recent recommendations regarding this business are as follows: "Don’t join", "Not happy with them at all. Don’t bother trying to get hold of them.", "Don’t order", "You need a direct 1-800 for customers. Your online AI had no idea how to handle my question", "First, I would tell him you can’t get a hold of y’all if you have a problem second that the exercises are great, but I’ve gotten really sick and cannot do Beachbody anymore".
Most users ask Beachbody for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Beachbody Reviews
"I have a querying abore the upgrade"
The chat was helpful. With their help, we we able to get my issue resolved. I was confused about my membership and they helped me get it figured out. User's...
"Cancel membership"
I called and tried to cancel my membership but it didnt go through. Now Im obligated to be a member for another year and it charged me. I have a financial...
Phoenix, Arizona
I have a querying abore the upgrade
The chat was helpful. With their help, we we able to get my issue resolved.
I was confused about my membership and they helped me get it figured out.
User's recommendation: I love Bodi
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
#'s in lower right of ROKu
Went to workout today. The lower corner of my Roku showed #s 4.5.4.
I first checked to see if it showed up on another Roku; it didn't. I then contacted the coach, but he knows nothing about it. I then went online, and AI was an epic fail.
I then looked up 1-800, but no person answered, and I'm unsure if anyone will call me back. It is concerning that there is no direct person at 1-800.
- No direct person contact
- No coach area in account
Preferred solution: I just want an answer concerning me
User's recommendation: You need a direct 1-800 for customers. Your online AI had no idea how to handle my question
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI unsubscribed to Beachbody and y'all still charge me
I have been trying to get a hold of yall for several days and cannot I unsubscribed to Beachbody because I am not able to do it at all and I want my $193 back. My name is Deborah Hammond.
My email is HAMMONDDEBORAH 290@***.com my phone number is 229-740-****.
I would appreciate it very much. If you would refund my $193.
Preferred solution: Full refund
User's recommendation: First, I would tell him you can’t get a hold of y’all if you have a problem second that the exercises are great, but I’ve gotten really sick and cannot do Beachbody anymore
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Rafael, California
Change flavors of my shipments
Completely unsuccessful, there's no complete automation system because sometimes you just need to talk to a person. This was a totally frustrating experience and I am not a happy customer. I needed to return a product and exchange it and there was no way to get any answers on how to do that whatsoever
I have been trying for several months to change the flavor of my delivery but there has been no response to any communication I have attempted to send and there's no clear way to get a hold of a functional part of customer service to make this change.
User's recommendation: Whatever flavor you order is likely to be yours for a really long time unless you can figure out a way to find out what other flavors are available for Shakeology individual packets.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ghent, Kentucky
Account canceling
They could refund my money when Im not using there services! I wanted to cancel my subscription and had troubles doing it so it went through.
And I spoke with someone a few days later through a text chat and told me that they can cancel it for me but I was not able to be refunded. I should not have to pay for something for the year that is not being utilized.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Refund
I canceled my order a long time ago, and they just charged me 179.00. I'm pissed, as it made my bank overdraft, and now I don't know how to get ahold of them.
Diane
User's recommendation: Don’t get it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Rafael, California
Change flavors of my shipments
I have tried to change the flavor of my shipment of 24 packets each month and have not been able to reach any place in the organization where I can do this. I have left messages sent email and done everything I can to communicate but no response has been forthcoming. I am so frustrated and unhappy with this experience.
User's recommendation: This company is difficult to deal with and don't have any good customer service availability.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Martinez, California
Unauthorized charge
I cannot contact this company. They put a charge through on my credit card after the service has been discontinued for 2 years.
User's recommendation: beware
Omaha, Nebraska
Cancel membership
I called and tried to cancel my membership but it didnt go through. Now Im obligated to be a member for another year and it charged me.
I have a financial burden and cant afford this.
You have an obligation to send an email stating that this will come from your account and be charged. I never received one
User's recommendation: Don’t join
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mchenry, Illinois
Can’t sign in and want to know when I will be billed
I cant sign in and I want to know what Im going to be charged just need to talk to a human please and thank you
Bridgeport, Connecticut
Can’t contact company
Cancel BODi Membership. Ive been looking for weeks now because I dont want it and cant get any help.
User's recommendation: Don’t order
Denver, Colorado
My app wi Will not load on my TV, but it will load on my phone
Let me speak to a person and not get the run around from the the automated feature I really need help
Mccalla, Alabama
Because I can’t not load up my video on the app that I have purchased 3 times
I redownloaded my app for p90x i put my email and password it said welcome back Edward
But only one video came up
Lebanon, Ohio
My tablet won’t get bb programs bike
It was terrible did not solve the problem. Bb stinks.
I nay cancel my subscription.
They have really gone down hill. Cant get hold of anybody
User's recommendation: Not happy with them at all. Don’t bother trying to get hold of them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wall Lake, Iowa
Terrible Customer Service
No option for a real person and NO CALLS RETURNED! I want the $191.00 charge on my credit card to be put back...I canceled my membership well over 1.5 years ago...I have left several messages and am very upset with Beachbody...awful customer service...it is RIDICULOUS to try and get away with charging people, when they have canceled!
Beachbody - Shipping Service Review
Was guaranteed express shipping 14 days ago. Item still hasn't shipped.
Every time I call they tell me I'll get the item by tomorrow but it never ships. They make zero effort to help you.
About
,
Beachbody is the creator of the nation's most popular fitness and weight-loss solutions including P90X®Series, INSANITY®, FOCUS T25®, 21 Day Fix®, Body Beast®, PiYo®, and Shakeology®. We have something for everyone. Our extensive library includes a variety of programs to help you reach your health and fitness goals, whether you want to lose weight, learn to dance, build muscle, or just live healthier.
Each program combines challenging workouts with easy-to-follow diet guidelines, nutritional supplements—including our breakthrough, clinically proven health and weight-loss shake called Shakeology® (aka Your Daily Dose of Dense Nutrition®) - and an unparalleled customer service and peer - support system. We've expanded this support system through TeamBeachbody.com, which includes a network of over 450,000 independent "Coach" distributors as well as a dynamic online support and fitness community. It's this combination of fitness, nutrition, and support that's inspired hundreds of thousands of people to get fit and healthy!
Beachbody On Demand gives you unlimited access to over $6,000 worth of fitness and nutrition content like P90X, 21 Day Fix EXTREME®, FOCUS T25, INSANITY, and 3 Week Yoga Retreat™, so you can take your health and fitness anywhere - from your home to the gym, and even on vacation! You can choose a variety of workouts by fitness level or type of exercise, complete with nutrition guides and calendars. Then stream them right on your desktop, TV, tablet, or mobile device - including the Beachbody On Demand app now available to download on the App Store! And you'll never run out of options with Beachbody On Demand: We continually update our Member Library so you get unlimited access to brand - new workouts and exclusive content like Fixate™, our healthy and delicious cooking show featuring Autumn and Bobby Calabrese.
Beachbody is ranked 66 out of 414 in Weight Loss, Diets and Training category
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Hey, you should probably go to their FAQ and use the chat option. faq.beachbody.com.