Beachbody
Beachbody Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beachbody has 1.6 star rating based on 77 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Beachbody to a friend or colleague.
- Rating Distribution
Pros: Coach is professional, Coach is profressional, Decent workouts.
Cons: Lousy customer service, Unauthorized charges, Being put on hold while rep goes to coffee break.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beachbody has 1.6 star rating based on 77 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Beachbody to a friend or colleague.
- Rating Distribution
Pros: Coach is professional, Coach is profressional, Decent workouts.
Cons: Lousy customer service, Unauthorized charges, Being put on hold while rep goes to coffee break.Recent recommendations regarding this business are as follows: "The program is great", "Have a tech line to call for issues", "Don't bother trying to get a hold of anyone to speak to", "0", "Go to your nearest Health food store or wellness doctor to get the protein drinks you need".
Most users ask Beachbody for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Beachbody Reviews
"I have a querying abore the upgrade"
The chat was helpful. With their help, we we able to get my issue resolved. I was confused about my membership and they helped me get it figured out. User's...
"You locked me out of my account my membership doesn’t end until November 7,2025"
You locked me out of my account, left me with no help to call like when I started and I cant workout User's recommendation: Have a tech line to call for issues
Parrish, Florida
Update
It was your company I never spoke to any one at Beachbody but your company was quick to charge my bank 4 times at 45.00 a pop so Im pissed at your company not beachbody
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fruitport, Michigan
You locked me out of my account my membership doesn’t end until November 7,2025
You locked me out of my account, left me with no help to call like when I started and I cant workout
User's recommendation: Have a tech line to call for issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund on my canceled subscription
I have been searching for a customer service line to get a hold of Team Beachbody. The phone number online hangs up on you.
I was charged for a subscription that I canceled last year, and I'm trying to get my refund back, but of course, there's no customer service number. I think this is terrible that a huge fitness company doesn't have a customer service line available.
Preferred solution: Full refund
User's recommendation: Don't bother trying to get a hold of anyone to speak to
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Aguadilla, Puerto Rico
Talk some customer representatives
I want to discontinue Shakeology delivery. I want continue paying only the Bodi application to do my exercises.
User's recommendation: The program is great
Albany, New York
Cancel
Cant get a hold of anyone i have not used their site in five years, and they are still billing me. I
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Springfield, Missouri
Trying to get a hold of this company via email text message or phone call is non-existent; it is absolutely ridiculous. I want to stop my subscription for my monthly protein drink
Trying to call within 30 days for an RA and can not get a person to help me. Tried on line and that’s a bust too!Years ago I fix the 21 day fix and multiple boxes of protein shakes…… what has happened to beach body… it’s not what it used to be, and I guarantee you it’s not better….
If You would like to send me an RA.
I will definitely send back the unopened bag of protein mix.. Text or voicemail and: 408.859.2200
Ive been laid off my job. I must Cancel my monthly delivery of protein shake mix.. Im not pussed however need to cancel subscription and can find no where on line to do so!!!
User's recommendation: Go to your nearest Health food store or wellness doctor to get the protein drinks you need
Manahawkin, New Jersey
Cancel and refund my card
Theres no one to speak to in person about canceling or even ordering if you wanted to order or you get out automated phone calls I would like a person to call me back if possible or at least email me. My email is MAXIMMaryan@***.com. All I want is a refund to my card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
#'s in lower right of ROKu
I have the #’s 4.5.4 on my Roku in the corner of my Beachbody. All I want is to know what they mean.
Went to workout today. The lower corner of my Roku showed #s 4.5.4.
I first checked to see if it showed up on another Roku; it didn't. I then contacted the coach, but he knows nothing about it. I then went online, and AI was an epic fail.
I then looked up 1-800, but no person answered, and I'm unsure if anyone will call me back. It is concerning that there is no direct person at 1-800.
- No direct person contact
- No coach area in account
Preferred solution: I just want an answer concerning me
User's recommendation: You need a direct 1-800 for customers. Your online AI had no idea how to handle my question
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI unsubscribed to Beachbody and y'all still charge me
I have been trying to get a hold of yall for several days and cannot I unsubscribed to Beachbody because I am not able to do it at all and I want my $193 back. My name is Deborah Hammond.
My email is HAMMONDDEBORAH 290@***.com my phone number is 229-740-****.
I would appreciate it very much. If you would refund my $193.
Preferred solution: Full refund
User's recommendation: First, I would tell him you can’t get a hold of y’all if you have a problem second that the exercises are great, but I’ve gotten really sick and cannot do Beachbody anymore
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Rafael, California
Change flavors of my shipments
Completely unsuccessful, there's no complete automation system because sometimes you just need to talk to a person. This was a totally frustrating experience and I am not a happy customer. I needed to return a product and exchange it and there was no way to get any answers on how to do that whatsoever
I have been trying for several months to change the flavor of my delivery but there has been no response to any communication I have attempted to send and there's no clear way to get a hold of a functional part of customer service to make this change.
User's recommendation: Whatever flavor you order is likely to be yours for a really long time unless you can figure out a way to find out what other flavors are available for Shakeology individual packets.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ghent, Kentucky
Account canceling
They could refund my money when Im not using there services! I wanted to cancel my subscription and had troubles doing it so it went through.
And I spoke with someone a few days later through a text chat and told me that they can cancel it for me but I was not able to be refunded. I should not have to pay for something for the year that is not being utilized.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged for membership i didn't sign up for
Still being charged. I didn't order it and can't get a hold of any customer support.
This is $179 I don't want to lose out on because of some *** fitness subscription.
I'm not happy, and the fact that no one will answer me or get back to me really has me upset! I want my money back as soon as possible and want someone to answer me!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Refund
I canceled my order a long time ago, and they just charged me 179.00. I'm pissed, as it made my bank overdraft, and now I don't know how to get ahold of them.
Diane
User's recommendation: Don’t get it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Rafael, California
Change flavors of my shipments
I have tried to change the flavor of my shipment of 24 packets each month and have not been able to reach any place in the organization where I can do this. I have left messages sent email and done everything I can to communicate but no response has been forthcoming. I am so frustrated and unhappy with this experience.
User's recommendation: This company is difficult to deal with and don't have any good customer service availability.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Martinez, California
Unauthorized charge
Cannot find a way to contact this company. Phone numbers are either out of service or not the department that deals with customer support.I have handed this over to my bank.
I cannot contact this company. They put a charge through on my credit card after the service has been discontinued for 2 years.
User's recommendation: beware
Omaha, Nebraska
Cancel membership
I called and tried to cancel my membership but it didnt go through. Now Im obligated to be a member for another year and it charged me.
I have a financial burden and cant afford this.
You have an obligation to send an email stating that this will come from your account and be charged. I never received one
User's recommendation: Don’t join
About
,
Beachbody is the creator of the nation's most popular fitness and weight-loss solutions including P90X®Series, INSANITY®, FOCUS T25®, 21 Day Fix®, Body Beast®, PiYo®, and Shakeology®. We have something for everyone. Our extensive library includes a variety of programs to help you reach your health and fitness goals, whether you want to lose weight, learn to dance, build muscle, or just live healthier.
Each program combines challenging workouts with easy-to-follow diet guidelines, nutritional supplements—including our breakthrough, clinically proven health and weight-loss shake called Shakeology® (aka Your Daily Dose of Dense Nutrition®) - and an unparalleled customer service and peer - support system. We've expanded this support system through TeamBeachbody.com, which includes a network of over 450,000 independent "Coach" distributors as well as a dynamic online support and fitness community. It's this combination of fitness, nutrition, and support that's inspired hundreds of thousands of people to get fit and healthy!
Beachbody On Demand gives you unlimited access to over $6,000 worth of fitness and nutrition content like P90X, 21 Day Fix EXTREME®, FOCUS T25, INSANITY, and 3 Week Yoga Retreat™, so you can take your health and fitness anywhere - from your home to the gym, and even on vacation! You can choose a variety of workouts by fitness level or type of exercise, complete with nutrition guides and calendars. Then stream them right on your desktop, TV, tablet, or mobile device - including the Beachbody On Demand app now available to download on the App Store! And you'll never run out of options with Beachbody On Demand: We continually update our Member Library so you get unlimited access to brand - new workouts and exclusive content like Fixate™, our healthy and delicious cooking show featuring Autumn and Bobby Calabrese.
Beachbody is ranked 68 out of 428 in Weight Loss, Diets and Training category
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Hey, just so you know - they have online chat support. I think if you just go to www.bodisupport.com you will see a chat option at the bottom of the page.