Beachbody
Beachbody Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beachbody has 1.5 star rating based on 63 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend Beachbody to a friend or colleague.
- Rating Distribution
Pros: Coach is professional, Coach is profressional, Decent workouts.
Cons: Lousy customer service, Unauthorized charges, Being put on hold while rep goes to coffee break.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beachbody has 1.5 star rating based on 63 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend Beachbody to a friend or colleague.
- Rating Distribution
Pros: Coach is professional, Coach is profressional, Decent workouts.
Cons: Lousy customer service, Unauthorized charges, Being put on hold while rep goes to coffee break.Recent recommendations regarding this business are as follows: "Be advised", "Find another workout platform", "None as of now-no access to customer service or tech supprt", "Don’t join", "Do not sign up with Beach Body for anything.".
Most users ask Beachbody for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Emergencia me sacaron dinero de mi cuenta
Necesito hablar con el servicio al cliente. Mi número es 787983****.
Maribel Ortiz. Ya cancelé hace tiempo y me están sacando dinero.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wall Lake, Iowa
Terrible Customer Service
No option for a real person and NO CALLS RETURNED! I want the $191.00 charge on my credit card to be put back...I canceled my membership well over 1.5 years ago...I have left several messages and am very upset with Beachbody...awful customer service...it is RIDICULOUS to try and get away with charging people, when they have canceled!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wall Lake, Iowa
Terrible customer service
It is overall a TERRIBLE Customer Service...no real person to talk to and leaving messages and never receiving a call back...REFUND MY CREDIT CARD!
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Canceled my renewal subscription within hours of being charged and they wont refund me. I do not want access for the rest of the year, I just want my money back.
Other companies are so forward thinking and give you the refund and cancel your access. This company has lost a long time costumer.
The athletes I coach will no longer be recommended this platform to find a decent workout. Such an easy fix to not lose multiple costumers.
Preferred solution: Full refund
User's recommendation: Find another workout platform
Virginia Beach, Virginia
Refund
Nobody answered and I cant ever get ahold of anyone
They need to make better access to get customer help!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Middletown, Delaware
Pause and cancel subscriptions. Cannot see on my account anymore
I cannot call customer service. This is absurd.
I am spending money I don't need to spend. I love Beachbody. I used to handle it all on my account. Now I can't.
And to not be able to talk to a person is absurd. And no one has a phone number???
Absurd. Post a phone number on the site.
Albany, New York
Haven’t Ben about to talk to someone in over a year about this matter
Being over charged. I was told I would be grandfathered in my original price before switching over to BODi
Charlotte, North Carolina
Rude customer service
I was just calling to ask a question about how I order and make a change to the 3 day refresh by adding a café latte instead of the chocolate or vanilla,and she was very short with her answer. Didnt really tell me where I could go to get help. Just basically seemed like she just wanted to get off the phone and did not do anything to help me and her attitude about it was not pleasant.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tampa, Florida
Dissatisfied
When I purchased my membership after cancelling my previous membership of BODi one of the programs that I purchased in the previous year had been locked! Therefore, I am unable to access the program that I had paid a high price for and there is no way for me to speak with a live person about this matter! This is not good customer service at all!
User's recommendation: Be advised
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Eugene, Oregon
Unauthorized charge
An unauthorized charge. 1/18/2025 @ 5am...
An unauthorized charge. 1/18/2025 @ 5am...
An unauthorized charge. 1/18/2025 @ 5am...
- It has amazing coaches
Preferred solution: Full refund
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Verified Reviewer |
Portland, Oregon
Unauthorized charge
An unauthorized charge. 1/18/2025 @ 5am...
... ...
An unauthorized charge. 1/18/2025 @ 5am...
... ...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Petersburg, Florida
Ripping me off
The day I received shakeology, protein drink I sent it back because I had already canceled my membership. One month before shipping me the protein powder, they withdrew $116 out of my account.
Keep in mind this is after I canceled my membership.
Three weeks after sending the 116$ protein powder back, they still had not reimbursed me. I spent a total of four hours on the phone and to this day, a month later they still have not reimbursed me after promising me they would numerous times. The protein powder had been in their warehouse for three weeks got there in two days and they kept telling me on the phone. They had no idea where it was that it had not arrived.
When it showed on USPS tracking that it was scanned, in the warehouse. This company is a sham.
Do not join no matter what you will lose money. They will rip you off.
- Will rip you off
Preferred solution: Full refund
User's recommendation: Don’t join
Bloomfield, Iowa
I want to cancel my membership and would like to talk to someone personally
Can't talk to anyone. Had to leave voicemail and would rather talk to someone on the phone. This is ridiculous
Cary, North Carolina
Inquiry about payment
I canceled my subscription months ago. I was just charged almost $200.
My account hasn't been charged the monthly fee in months.
I should not be charged now. I'm requesting my money back, ASAP.
Beachbody - Shipping Service Review
Was guaranteed express shipping 14 days ago. Item still hasn't shipped.
Every time I call they tell me I'll get the item by tomorrow but it never ships. They make zero effort to help you.
Beachbody Shakeology Review
Canelled and was still charged 15 dollars a month for some support mumbo jumbo. Took me 4 months to stop them.
Finally had to contact my bank Dont sign up or you will never get away. This company also has a F with the bbb for not following up on complaints .
About
,
Beachbody is the creator of the nation's most popular fitness and weight-loss solutions including P90X®Series, INSANITY®, FOCUS T25®, 21 Day Fix®, Body Beast®, PiYo®, and Shakeology®. We have something for everyone. Our extensive library includes a variety of programs to help you reach your health and fitness goals, whether you want to lose weight, learn to dance, build muscle, or just live healthier.
Each program combines challenging workouts with easy-to-follow diet guidelines, nutritional supplements—including our breakthrough, clinically proven health and weight-loss shake called Shakeology® (aka Your Daily Dose of Dense Nutrition®) - and an unparalleled customer service and peer - support system. We've expanded this support system through TeamBeachbody.com, which includes a network of over 450,000 independent "Coach" distributors as well as a dynamic online support and fitness community. It's this combination of fitness, nutrition, and support that's inspired hundreds of thousands of people to get fit and healthy!
Beachbody On Demand gives you unlimited access to over $6,000 worth of fitness and nutrition content like P90X, 21 Day Fix EXTREME®, FOCUS T25, INSANITY, and 3 Week Yoga Retreat™, so you can take your health and fitness anywhere - from your home to the gym, and even on vacation! You can choose a variety of workouts by fitness level or type of exercise, complete with nutrition guides and calendars. Then stream them right on your desktop, TV, tablet, or mobile device - including the Beachbody On Demand app now available to download on the App Store! And you'll never run out of options with Beachbody On Demand: We continually update our Member Library so you get unlimited access to brand - new workouts and exclusive content like Fixate™, our healthy and delicious cooking show featuring Autumn and Bobby Calabrese.
Beachbody is ranked 71 out of 363 in Weight Loss, Diets and Training category
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