Beachbody
Beachbody Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beachbody has 1.5 star rating based on 72 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Beachbody to a friend or colleague.
- Rating Distribution
Pros: Coach is professional, Coach is profressional, Decent workouts.
Cons: Lousy customer service, Unauthorized charges, Being put on hold while rep goes to coffee break.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beachbody has 1.5 star rating based on 72 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Beachbody to a friend or colleague.
- Rating Distribution
Pros: Coach is professional, Coach is profressional, Decent workouts.
Cons: Lousy customer service, Unauthorized charges, Being put on hold while rep goes to coffee break.Recent recommendations regarding this business are as follows: "Don’t order", "You need a direct 1-800 for customers. Your online AI had no idea how to handle my question", "First, I would tell him you can’t get a hold of y’all if you have a problem second that the exercises are great, but I’ve gotten really sick and cannot do Beachbody anymore", "Highly recommend you do not subscribe", "This company is difficult to deal with and don't have any good customer service availability.".
Most users ask Beachbody for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Bridgeport, Connecticut
Can’t contact company
Cancel BODi Membership. Ive been looking for weeks now because I dont want it and cant get any help.
User's recommendation: Don’t order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI unsubscribed to Beachbody and y'all still charge me
I have been trying to get a hold of yall for several days and cannot I unsubscribed to Beachbody because I am not able to do it at all and I want my $193 back. My name is Deborah Hammond.
My email is HAMMONDDEBORAH 290@***.com my phone number is 229-740-****.
I would appreciate it very much. If you would refund my $193.
Preferred solution: Full refund
User's recommendation: First, I would tell him you can’t get a hold of y’all if you have a problem second that the exercises are great, but I’ve gotten really sick and cannot do Beachbody anymore
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
#'s in lower right of ROKu
Went to workout today. The lower corner of my Roku showed #s 4.5.4.
I first checked to see if it showed up on another Roku; it didn't. I then contacted the coach, but he knows nothing about it. I then went online, and AI was an epic fail.
I then looked up 1-800, but no person answered, and I'm unsure if anyone will call me back. It is concerning that there is no direct person at 1-800.
- No direct person contact
- No coach area in account
Preferred solution: I just want an answer concerning me
User's recommendation: You need a direct 1-800 for customers. Your online AI had no idea how to handle my question
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Rafael, California
Change flavors of my shipments
Completely unsuccessful, there's no complete automation system because sometimes you just need to talk to a person. This was a totally frustrating experience and I am not a happy customer. I needed to return a product and exchange it and there was no way to get any answers on how to do that whatsoever
I have been trying for several months to change the flavor of my delivery but there has been no response to any communication I have attempted to send and there's no clear way to get a hold of a functional part of customer service to make this change.
User's recommendation: Whatever flavor you order is likely to be yours for a really long time unless you can figure out a way to find out what other flavors are available for Shakeology individual packets.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ghent, Kentucky
Account canceling
They could refund my money when Im not using there services! I wanted to cancel my subscription and had troubles doing it so it went through.
And I spoke with someone a few days later through a text chat and told me that they can cancel it for me but I was not able to be refunded. I should not have to pay for something for the year that is not being utilized.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Refund
I canceled my order a long time ago, and they just charged me 179.00. I'm pissed, as it made my bank overdraft, and now I don't know how to get ahold of them.
Diane
User's recommendation: Don’t get it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Rafael, California
Change flavors of my shipments
I have tried to change the flavor of my shipment of 24 packets each month and have not been able to reach any place in the organization where I can do this. I have left messages sent email and done everything I can to communicate but no response has been forthcoming. I am so frustrated and unhappy with this experience.
User's recommendation: This company is difficult to deal with and don't have any good customer service availability.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Martinez, California
Unauthorized charge
I cannot contact this company. They put a charge through on my credit card after the service has been discontinued for 2 years.
User's recommendation: beware
Denver, Colorado
My app wi Will not load on my TV, but it will load on my phone
Let me speak to a person and not get the run around from the the automated feature I really need help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wall Lake, Iowa
Terrible Customer Service
No option for a real person and NO CALLS RETURNED! I want the $191.00 charge on my credit card to be put back...I canceled my membership well over 1.5 years ago...I have left several messages and am very upset with Beachbody...awful customer service...it is RIDICULOUS to try and get away with charging people, when they have canceled!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wall Lake, Iowa
Terrible customer service
It is overall a TERRIBLE Customer Service...no real person to talk to and leaving messages and never receiving a call back...REFUND MY CREDIT CARD!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Canceled my renewal subscription within hours of being charged and they wont refund me. I do not want access for the rest of the year, I just want my money back.
Other companies are so forward thinking and give you the refund and cancel your access. This company has lost a long time costumer.
The athletes I coach will no longer be recommended this platform to find a decent workout. Such an easy fix to not lose multiple costumers.
Preferred solution: Full refund
User's recommendation: Find another workout platform
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmergencia me sacaron dinero de mi cuenta
Necesito hablar con el servicio al cliente. Mi número es 787983****.
Maribel Ortiz. Ya cancelé hace tiempo y me están sacando dinero.
Preferred solution: Full refund
Virginia Beach, Virginia
Refund
Nobody answered and I cant ever get ahold of anyone
They need to make better access to get customer help!!!
Benson, Arizona
Can’t cancel subscription
Horrible company!! They take money and make it impossible to cancel their *** subscription! Workouts are garbage!
User's recommendation: Highly recommend you do not subscribe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Middletown, Delaware
Pause and cancel subscriptions. Cannot see on my account anymore
I cannot call customer service. This is absurd.
I am spending money I don't need to spend. I love Beachbody. I used to handle it all on my account. Now I can't.
And to not be able to talk to a person is absurd. And no one has a phone number???
Absurd. Post a phone number on the site.
About
,
Beachbody is the creator of the nation's most popular fitness and weight-loss solutions including P90X®Series, INSANITY®, FOCUS T25®, 21 Day Fix®, Body Beast®, PiYo®, and Shakeology®. We have something for everyone. Our extensive library includes a variety of programs to help you reach your health and fitness goals, whether you want to lose weight, learn to dance, build muscle, or just live healthier.
Each program combines challenging workouts with easy-to-follow diet guidelines, nutritional supplements—including our breakthrough, clinically proven health and weight-loss shake called Shakeology® (aka Your Daily Dose of Dense Nutrition®) - and an unparalleled customer service and peer - support system. We've expanded this support system through TeamBeachbody.com, which includes a network of over 450,000 independent "Coach" distributors as well as a dynamic online support and fitness community. It's this combination of fitness, nutrition, and support that's inspired hundreds of thousands of people to get fit and healthy!
Beachbody On Demand gives you unlimited access to over $6,000 worth of fitness and nutrition content like P90X, 21 Day Fix EXTREME®, FOCUS T25, INSANITY, and 3 Week Yoga Retreat™, so you can take your health and fitness anywhere - from your home to the gym, and even on vacation! You can choose a variety of workouts by fitness level or type of exercise, complete with nutrition guides and calendars. Then stream them right on your desktop, TV, tablet, or mobile device - including the Beachbody On Demand app now available to download on the App Store! And you'll never run out of options with Beachbody On Demand: We continually update our Member Library so you get unlimited access to brand - new workouts and exclusive content like Fixate™, our healthy and delicious cooking show featuring Autumn and Bobby Calabrese.
Beachbody is ranked 71 out of 397 in Weight Loss, Diets and Training category
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