Follow this link..... http://www.complaintsboard.com/complaints/beachbody-santa-monica-california-c363092.html
And send Mr.Daikeler a post on Face Book. https://www.facebook.com/CarlDaikelerCEO
I was right in the middle of challenging (modifying) an order (chat and email) that was placed wrong and they gave me the run around, updates, send me an email whenever......within SECONDS after stating in a follow up email to them that I had sent a note to Mr.Daikleler......viola!!! a confirmed modification email was sent.
Its sad that we have to go to such lengths to say NO! And then have to spend OUR precious time to FIX their B.S.