It has now been a month since I contacted Beachbody to request a replacement DVD for Turbofire HIIT 20.3 times I have been told it will be shipped to me priority mail.
3 times times a lie as I have not received it. I am fed up mailing and calling customer service to be told a different excuse for it not being sent. Last time I was promised a refund of my initial postage. Not happened and no DVD.
Who do I contact to make a complaint and to get this DVD sent to me?
I cannot follow a programme when I have a faulty DVD.This is a shame as I think the progamme is excellent, but so far customer service has been charming on the phone but completely inefficient.